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Warranty

 

OVERVIEW

Ford Motor Company provides a basic Bumper-to-Bumper Warranty for your new Ford vehicle, extended coverage for the Powertrain and Safety System, and protection against corrosion perforation. There’s also specific warranty coverage for the Emissions System.

Additionally, for your security, your new Ford comes with complimentary Roadside Assistance coverage. Extended Service Plans are also available.

Here, you can find condensed and comprehensive facts outlining all aspects of the New Vehicle Limited Warranty from Emission Warranty to Roadside Assistance.

Warranty Coverage by Mileage

Ford Customer Satisfaction
Your satisfaction is our #1 goal. If you have questions or concerns about your vehicle, we suggest you follow these three steps:

  1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership.
  2. If your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership.
  3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Relationship Center.

In the United States:

Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
(TDD for hearing impaired:
1-800-232-5952)
www.customersaskford.com

In Canada:

Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca

If you would like to download the full warranty document for your reference, click here.*

 

*This file requires the Adobe Acrobat Reader.

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