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    • 2013 LINCOLN MKZ

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    Warranty

    OVERVIEW

    The New Vehicle Limited Warranty coverage for your new vehicle is provided by Ford Motor Company. The coverage includes Bumper-to-Bumper Warranty coverage, Powertrain Warranty coverage, Safety Restraint System coverage and Corrosion (perforation only) coverage. Federal law also requires that Ford Motor Company provide Emissions Warranties.

    Below is a general summary of the New Vehicle Limited Warranty Coverage offered. For a full description of the available warranties or a copy of the applicable Warranty Guide, please visit your local Ford or Lincoln Mercury Dealership, or download the full 2011 LINCOLN TownCar Warranty.

    Warranty Coverage by Mileage

    Customer Satisfaction
    Your satisfaction is our #1 goal. If you have questions or concerns about your vehicle, we suggest you follow these three steps:

    1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership.
    2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager.
    3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center.

    In the United States:

    Ford Motor Company
    Customer Relationship Center
    P.O. Box 6248
    Dearborn, MI 48121
    1-800-392-3673 (FORD)
    (TDD for hearing impaired:
    1-800-232-5952)
    www.customersaskford.com

    In Canada:

    Lincoln Centre
    Ford Motor Company of Canada, Limited
    P.O. Box 2000
    Oakville, Ontario L6J 5E4
    1-800-387-9333
    www.lincolncanada.com

    In Caribbean, Central America, Israel and Sub-Saharan Africa:

    Ford Motor Company – Ford Export Operations
    Attention: Owner Relations
    1555 Fairlane Drive
    Fairlane Business Park #3
    Allen Park, MI 48101
    Telephone: (313) 594-4857
    Fax: (313) 390-0804
    E-mail: expcac@ford.com

    In Puerto Rico and Virgin Islands:

    Ford Motor Company Caribbean Inc.
    P.O. Box 11957
    Caparra Heights Station
    San Juan, PR 00922-1957
    Telephone: (787) 782-5959
    Fax: (787) 781-8975
    E-mail: www.ford.com.pr

    In Middle East:

    Ford Middle East & North Africa
    Customer Relationship Center
    API World Tower, 17th Floor
    Sheikh Zayed Road
    Dubai, United Arab Emirates
    Telephone: 971-4-3326084
    Fax: 971-4-3327299
    E-mail: www.me.ford.com

    If you would like to download the full warranty document for your reference, click here.

     

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    Welcome AXZ Plan participant.

    Now you can view exclusive AXZ Plan pricing while browsing Lincoln.com

    Note: AXZ Plan pricing information is not available on all Lincoln websites. In addition, some vehicles, trims or options you select may not qualify for AXZ Plans. Also, some dealers may choose not to participate in AXZ Plan pricing. Contact your local dealer to determine their level of participation in the Program and final vehicle pricing.

    What happens if I close this site before I’m finished?
    If you close your window or tab, you must re-access the site through the AXZ Plan Pricing website to ensure that all eligible plan pricing is visible. If you need additional information concerning the AXZ Plans, please refer back to you’re AXZ Plan Pricing website for complete details.

    AXZ Plan pricing, including AXZ Plan option pricing, is exclusively for eligible Ford Motor Company employees, friends and family-members of eligible employees, and Ford Motor Company eligible partners. Restrictions apply. See your Ford or Lincoln dealer for complete details and qualifications. Ford Motor Company reserves the right to modify the terms of this Plan at any time.

    2011 LINCOLN Town Car

    Ownership

    Shopping Tools

    MORE LINCOLN

    View Additional Disclosures
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    Additional Disclosures

    1
    Base MSRP and base plus package price exclude destination/delivery charge, taxes, title and registration. Optional equipment not included. A, Z and X Plan prices are for qualified customers and exclude document fee, destination/delivery charge taxes, title and registration. Not all vehicles qualify for A, Z or X Plan.
    2
    MPG - EPA estimated base engine/transmission.
    3
    Towing - Properly equipped
    4
    Option prices are based on Manufacturer's Suggested Retail Price or A, Z or X Plan price for qualified, eligible customers if applicable and exclude document fee, destination/delivery charge, taxes, title and registration. Not all vehicles qualify for A, Z or X Plan.
    5
    The Estimated Selling Price of vehicle less cash, rebates, and net trade in allowance. It does not include amounts for fees, sales tax, service contracts, etc. Consult your dealer for actual price and complete details.
    6
    Special APR offers applied to Estimated Selling Price. Special APR offers require Lincoln AFS. Not all buyers will qualify. See dealer for qualifications and complete details.
    7
    Special Lease offers applied to Estimated Capitalized Cost. Special Lease offers require Lincoln AFS. Not all buyers will qualify. See dealer for qualifications and complete details
    8
    2011 EPA-estimated 41 city/36 highway/39 combined mpg, 17.5-gallon tank. Actual mileage will vary. Excludes diesels.
    9
    EPA-estimated 41 city mpg,17.5-gallon tank. Actual mileage will vary.
    10
    Class is Luxury Midsize Hybrid Sedans vs. 2011 competitors.
    11
    EPA-estimated 19 city/26 hwy/21 combined mpg. FWD. Class is non-diesel luxury midsize crossovers vs 2010/2011 competitors.
    12
    SYNC is available on Lincoln vehicles. Features/functionality vary by vehicle/model. Driving while distracted can result in loss of vehicle control. Only use SYNC/MyLincoln Touch/other devices, even with voice commands, when it is safe to do so. Some features may be locked out while the vehicle is in gear. Traffic alerts and turn-by-turn directions available in select markets. Message and data rates may apply. Not all features are compatible with all phones.
    13
    The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc. HD Radio is a proprietary trademark of iBiquity Digital Corp. iTunes is a registered trademark of Apple Inc. All rights reserved.
    14
    Horsepower achieved with premium fuel. EPA-estimated 17 city/25 highway/20 combined mpg.
    15
    The Lincoln MKZ received the lowest number of problems per 100 vehicles among entry premium cars in the proprietary J.D. Power and Associates 2010-2011 Vehicle Dependability StudiesSM.  2011 study based on 43,779 consumer responses measuring problems consumers experienced in the past 12 months with three-year old vehicles (2008 model-year cars and trucks).  Proprietary study results are based on experiences and perceptions of consumers surveyed October-December 2010. Your experiences may vary.  Visit jdpower.com
    16
    Features/functionality vary by vehicle/model. Driving while distracted can result in loss of vehicle control. Only use SYNC/MyLincoln Touch/other devices, even with voice commands, when it is safe to do so. Some features may be locked out while the vehicle is in gear. Traffic alerts and turn-by-turn directions available in select markets. Message and data rates may apply.
    17
    Commands may vary by model year and SYNC configuration.
    18
    The vehicle’s electrical system (including the battery), the wireless service provider’s signal and a connected mobile phone all must be available and operating for 911 Assist to function properly. These systems may become damaged in a crash. The paired mobile phone must be connected to SYNC, and the 911 Assist feature enabled, in order for 911 to be dialed. When the feature is ON, 911 Assist uses your paired and connected mobile phone to dial 911 if your airbag deploys or, on certain vehicles, if the emergency fuel pump shut-off is activated.
    19
    Some features only on vehicles equipped with SYNC and optional Navigation System or SYNC with MyLincoln Touch. Commands may vary by model year.
    20
    Only available when vehicle is in park.
    21
    Command is only available during an active call.
    22
    Subscriptions to all SiriusXM services are sold by SiriusXM after 6-month trial expires. Subscriptions are governed by SiriusXM Customer Agreement; see www.siriusxm.com. Sirius U.S. Satellite Services available in the 48 contiguous U.S.A and D.C. Sirius, XM and all related marks and logos are trademarks of Sirius XM Radio Inc.
    23
    Only on vehicles equipped with SYNC with MyLincoln Touch.
    24
    Only on vehicles equipped with the available Navigation System with SiriusXM Traffic and SiriusXM Travel Link.
    25
    You must have a Bluetooth®-enabled phone paired to your SYNC system. The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.
    26
    Includes iPhone® and Blackberry. iPhone is a registered trademark of Apple Inc.
    27
    Most popular media players and file formats are compatible with SYNC. Supported audio formats include MP3, AAC, WMA and WAV. You can also use voice commands to tune to your favorite AM/FM/SiriusXM channels if equipped with SiriusXM Satellite Radio.
    28
    Your mobile phone or media device must support Bluetooth® streaming audio.
    29
    Excludes models with SYNC with MyLincoln Touch.
    30
    SiriusXM Satellite Radio, Traffic and Travel Link subscriptions sold separately or as a package after trial expires. SiriusXM Traffic and Travel Link service available in select markets. Subscriptions are governed by SiriusXM Customer Agreement; see www.siriusxm.com. Sirius U.S. Satellite Service available in the 48 contiguous U.S.A. and D.C. Sirius, XM and all related marks and logos are trademarks of Sirius XM Radio Inc.
    31
    Message and data rates may apply.
    32
    This feature is locked out when the vehicle is in gear. Only available on vehicles equipped with SYNC with MyLincoln Touch.
    33
    Android is a trademark of Google Inc.
    34
    SYNC Services is complimentary for three years on 2011, 2012 and 2013 vehicles. After three years, subscription fees will apply.
    35
    Only available in 2012 Lincoln MKZ and 2012 Lincoln Navigator
    36
    iPad®, iPod® and iTunes® are registered trademarks of Apple Inc.
    37
    Features/functionality vary by vehicle/model. Driving while distracted can result in loss of vehicle control. Only use SYNC/MyLincoln Touch/other devices, even with voice commands, when it is safe to do so. Some features may be locked out while the vehicle is in gear. Traffic alerts and turn-by-turn directions available in select markets. Message and data rates may apply.
    38
    Not available on Town Car.
    39
    Google Maps is a trademark of Google, Inc.
    40
    MapQuest is a trademark of AOL, Inc.
    41
    The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited.
    42
    The term Wi-Fi is a registered trademark of the Wi-Fi alliance.
    43
    Center stack images displayed vary by model selected.
    44
    MKT basic SYNC comes with hands-free calling and voice control of your MP3/USB player features only.
    45
    Vehicles equipped with SYNC with MyLincoln Touch can only watch movies while parked through RCA jacks.
    46
    SYNC Destinations is available to owners of SYNC-equipped vehicles who have registered an active SYNC Services account at SYNC OWNER (syncmyride.com/support).
    47
    PANDORA, the PANDORA logo, and the Pandora trade dress are trademarks or registered trademarks of Pandora Media, Inc. Used with permission.
    48
    iHeartRadio is a registered trademark of Clear Channel Broadcasting, Inc.
    49
    Slacker® is a registered trademark of Slacker®, Inc.
    50
    For Lincoln MKT, SYNC Services is only available when equipped with the optional Navigation System.
    51
    Stitcher Smart Radio is a registered trademark of Stitcher, Inc.
    52
    NPR and the NPR logo are registered trademarks of National Public Radio, Inc. Used with permission.
    53
    SYNC AppLink is available on select models and compatible with select smartphone platforms. Commands may vary by phone and Applink software.
    54
    Unlimited complimentary Operator Assist sessions with paid/complimentary SYNC Services subscription.
    55
    Not all features are compatible with all phones.
    56
    See dealer for complete details. Lincoln reserves the right to change program details at any time without obligations.
    Lincoln reserves the right to change product specifications at any time without incurring obligations. Availability may change without notice.