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The New Vehicle Limited Warranty coverage is provided by Ford Motor Company. The coverage includes bumper-to-bumper coverage, powertrain coverage, safety restraint coverage and corrosion (perforation only) coverage. Federal law also requires that Ford Motor Company provide emissions warranties.
Below is a general summary of the New Vehicle Limited Warranty Coverage offered. For a full description of the available warranties or a copy of the applicable Warranty Guide, please visit your local Ford or Lincoln Mercury Dealership.
The New Vehicle Limited Warranty includes:
(with some limitations not included in this description)
Bumper-to-Bumper Coverage:
Your Bumper-to-Bumper Coverage lasts for four years, unless you drive more than 50,000 miles before four years elapse. In that case, your coverage ends at 50,000 miles.
Powertrain Warranty:
Your vehicle's Powertrain components are covered for six years or 70,000 miles, whichever occurs first. The extended coverage applies to the Engine, Transmission, Front-Wheel Drive and Rear-Wheel Drive. For specific component coverage within Powertrain, please refer to the Warranty Guide.
Safety Restraint System:
Your vehicle's safety belts and air bag Supplemental Restraint System (SRS) are covered for an extended Safety Restraint Coverage Period, which lasts for five years or 60,000 miles, whichever occurs first.
Corrosion (Perforation Only):
Your vehicle's body sheet metal panels are covered for an extended Corrosion Coverage Period, which lasts for five years, regardless of miles driven. The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during normal use due to a manufacturing defect in factory-supplied materials or factory workmanship.
Under your New Vehicle Limited Warranty if:
- your Ford vehicle is properly operated and maintained
- and was taken to a Ford dealership for a warranted repair during the warranty period,
then authorized Ford Motor Company dealers will repair, replace, or adjust all parts on your vehicle that malfunction or fail during normal use during the applicable coverage period due to a manufacturing defect in factory-supplied materials or factory workmanship.
For more details on "What Is Covered? / What Is Not Covered?" by the New Vehicle Limited Warranty, please refer to the Warranty Guide.
Ford Customer Satisfaction:
Your satisfaction is our #1 goal. If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired:
1-800-232-5952)
www.customersaskford.com
Below is a general summary of the New Vehicle Limited Warranty Coverage offered. For a full description of the available warranties or a copy of the applicable Warranty Guide, please visit your local Ford or Lincoln Mercury Dealership.
The New Vehicle Limited Warranty includes:
(with some limitations not included in this description)
Bumper-to-Bumper Coverage:
Your Bumper-to-Bumper Coverage lasts for four years, unless you drive more than 50,000 miles before four years elapse. In that case, your coverage ends at 50,000 miles.
Powertrain Warranty:
Your vehicle's Powertrain components are covered for six years or 70,000 miles, whichever occurs first. The extended coverage applies to the Engine, Transmission, Front-Wheel Drive and Rear-Wheel Drive. For specific component coverage within Powertrain, please refer to the Warranty Guide.
Safety Restraint System:
Your vehicle's safety belts and air bag Supplemental Restraint System (SRS) are covered for an extended Safety Restraint Coverage Period, which lasts for five years or 60,000 miles, whichever occurs first.
Corrosion (Perforation Only):
Your vehicle's body sheet metal panels are covered for an extended Corrosion Coverage Period, which lasts for five years, regardless of miles driven. The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during normal use due to a manufacturing defect in factory-supplied materials or factory workmanship.
Under your New Vehicle Limited Warranty if:
- your Ford vehicle is properly operated and maintained
- and was taken to a Ford dealership for a warranted repair during the warranty period,
then authorized Ford Motor Company dealers will repair, replace, or adjust all parts on your vehicle that malfunction or fail during normal use during the applicable coverage period due to a manufacturing defect in factory-supplied materials or factory workmanship.
For more details on "What Is Covered? / What Is Not Covered?" by the New Vehicle Limited Warranty, please refer to the Warranty Guide.
Ford Customer Satisfaction:
Your satisfaction is our #1 goal. If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company policies or procedures, please contact the Ford Customer Relationship Center.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired:
1-800-232-5952)
www.customersaskford.com
