How do I start a Lincoln Connected Navigation Services subscription?

Connected Services subscriptions must be purchased and activated via the Connected Services tile in your Lincoln Account or through the Lincoln Way® app*.

Important:

  • Before you activate a Connected Services subscription, you must activate Lincoln Connect®** (modem).
  • The subscription cannot be transferred or refunded if you sell or trade in your vehicle.

Select the method you would like to use to enroll from the drop-down options below for instructions.

Lincoln Way App

  1. Log in to the Lincoln Way app.
  2. Tap the Vehicle tab.
  3. Select Connected Services.
  4. Select Add on the Connected Navigation tile. The Connected Services website will launch.
  5. Complete the payment process.

Connect Services Website

  1. Log in to your Lincoln Account.
  2. Select Connected Services.
  3. Choose Manage My Services.
  4. Select Renew.
  5. Review the plan and choose Next.
  6. Read the Terms and Privacy Policy, and check the box indicating you agree.
  7. Select Confirm Purchase.  

    Note: The Confirm Purchase button will only be enabled once the Terms and Privacy Policy have been agreed to and the box selected.

Once Confirm Purchase is chosen, an order confirmation will appear on the screen. An email will also be sent to you stating that your order has been received. Another email will be sent once payment has been processed and the order is complete.

See the Lincoln Connected Services website for more information.

Additional Information

What are SYNC 4 Connected Navigation options?

*Lincoln Way® app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

**Lincoln Way Connect (optional on select vehicles), the Lincoln Way app, and Complimentary Connected Service are required for remote features (see Lincoln Way Terms and Conditions for details). Connected Service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent the operation of connected features. Connected Service excludes Wi-Fi hotspot.