Additional Disclosures





Ford Motor Company provides a basic Bumper-to-Bumper Warranty for your new Ford vehicle, extended coverage for the Powertrain and Safety System, and protection against corrosion perforation. There’s also specific warranty coverage for the Emissions System.

Additionally, for your security, your new Ford comes with complimentary Roadside Assistance coverage. Extended Service Plans are also available.

Here, you can find condensed and comprehensive facts outlining all aspects of the New Vehicle Limited Warranty from Emission Warranty to Roadside Assistance.

Warranty Coverage by Mileage

Ford Customer Satisfaction
Your satisfaction is our #1 goal. If you have questions or concerns about your vehicle, we suggest you follow these three steps:

  1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership.
  2. If your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership.
  3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Relationship Center.

In the United States:

Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
(TDD for hearing impaired:

In Canada:

Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)

If you would like to download the full warranty document for your reference, click here.*


*This file requires the Adobe Acrobat Reader.

Welcome AXZ Plan participant.

Now you can view exclusive AXZ Plan pricing while browsing

Note: AXZ Plan pricing information is not available on all Lincoln websites. In addition, some vehicles, trims or options you select may not qualify for AXZ Plans. Also, some dealers may choose not to participate in AXZ Plan pricing. Contact your local dealer to determine their level of participation in the Program and final vehicle pricing.

What happens if I close this site before I’m finished?
If you close your window or tab, you must re-access the site through the AXZ Plan Pricing website to ensure that all eligible plan pricing is visible. If you need additional information concerning the AXZ Plans, please refer back to you’re AXZ Plan Pricing website for complete details.

AXZ Plan pricing, including AXZ Plan option pricing, is exclusively for eligible Ford Motor Company employees, friends and family-members of eligible employees, and Ford Motor Company eligible partners. Restrictions apply. See your Ford or Lincoln dealer for complete details and qualifications. Ford Motor Company reserves the right to modify the terms of this Plan at any time.