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About Your Vehicle

Your complete satisfaction is of primary importance to us. Should you ever have questions or comments about your Lincoln vehicle, we suggest you follow these steps so your concerns can be addressed as quickly and efficiently as possible.

  1. Contact the sales representative or service advisor at your local dealership. To find Lincoln dealership contact information, visit the dealer locator.
  2. If your inquiry or concern remains unresolved, contact the sales manager or service manager at the dealership.
  3. If your inquiry or concern cannot be resolved at the dealership level, or for other purposes please select a topic below to e-mail us your comments or questions. If you live outside the U.S. or Canada, please visit the Ford Global site to find your local contact information.

Telephone And Mailing Address

If you prefer not to contact us through one of the e-mail options above, you can also reach us by telephone or mail.

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Top Frequently Asked Questions

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Note: AXZ Plan pricing information is not available on all Lincoln websites. In addition, some vehicles, trims or options you select may not qualify for AXZ Plans. Also, some dealers may choose not to participate in AXZ Plan pricing. Contact your local dealer to determine their level of participation in the Program and final vehicle pricing.

What happens if I close this site before I’m finished?
If you close your window or tab, you must re-access the site through the AXZ Plan Pricing website to ensure that all eligible plan pricing is visible. If you need additional information concerning the AXZ Plans, please refer back to you’re AXZ Plan Pricing website for complete details.

AXZ Plan pricing, including AXZ Plan option pricing, is exclusively for eligible Ford Motor Company employees, friends and family-members of eligible employees, and Ford Motor Company eligible partners. Restrictions apply. See your Ford or Lincoln dealer for complete details and qualifications. Ford Motor Company reserves the right to modify the terms of this Plan at any time.