Roadside Assistance

We are here to help, 24/7. Connect via your Lincoln Way® App, request assistance online or call 1-800-521-4140.

A person is seen holding a smartphone in their hand while receiving roadside assistance on their vehicle

IF YOU NEED EMERGENCY ASSISTANCE, CALL 911 IMMEDIATELY. AND ALWAYS MAKE SURE EVERYONE ON THE SCENE IS SAFE.

There are a number of ways to request roadside assistance. If you request service through the Lincoln Way® App your location and VIN are confirmed through the app.

Should you call or request online, you will need to know your Vehicle Identification Number (VIN) vehicle location, Vehicle make and model and vehicle color.

Where can I find my VIN

ROADSIDE ASSISTANCE COVERAGE

All 2013 and newer vehicles qualify for 24/7 Roadside Assistance nationwide (including Canada and Mexico) for the lifetime of your ownership experience (Must be original owner). Lincoln vehicles purchased used have Roadside Assistance coverage if still within 6 years or 70,000 miles of their warranty start date. All 2012 and earlier models no longer qualify for Roadside Assistance.

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The Lincoln Way® App

Maximize convenience with the app designed to enhance the Lincoln ownership experience. Download the app today.

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FREQUENTLY ASKED QUESTIONS

  1. aCoverage, for original owner, varies based on vehicle model year. Non-transferrable. For complete details, go to lincoln.com/support or see your Lincoln Retailer.
  2. bService provided by Independent contractors, if not prohibited by state, local or municipal law, shall tow Lincoln eligible vehicles (2013 model year and newer) to an authorized retailer within 100 miles (160 km) of the disablement location or to the nearest authorized retailer. If a member requests a tow to a dealer that is more than 35 miles (56 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 100 miles (160 km).
  3. cIndependent contractors, if not prohibited by state, local or municipal law, shall deliver up to 2 gallons (8 L) of gasoline to a disabled vehicle. Roadside assistance limits fuel delivery service to two no-charge occurrences within a 12-month period.
  4. dNontransferable. See your vehicle warranty for complete details. Lincoln reserves the right to change program details at any time without obligations.
  5. eWhichever comes first. See your CPO retailer for complete details.