Lincoln Ownership Experience

Lincoln Owners receive a curated suite of complimentary services, including Lincoln Pickup & Delivery ⁶²  for maintenance, 24/7 Roadside Assistance, ¹⁰  Lincoln Mobile Service ^*  at your location, a dedicated Lincoln Client Relationship Center, Lincoln Access Rewards™, ^**  a Calm Premium membership, and remote vehicle control ¹⁶²  through the Lincoln app. ¹⁶⁴

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Lincoln Pickup & Delivery ⁶²  sends a dedicated concierge to your location, exchanges your vehicle with a complimentary Lincoln Loaner, ^*  and returns it fully serviced and washed. Schedule through the Lincoln app ¹⁶⁴  by selecting your retailer, choosing a day and location, and tracking progress via text or app updates. The service is complimentary for Lincoln vehicles within the 4-year/50,000-mile new-vehicle limited warranty period. ^**  See full Lincoln Pickup & Delivery details for eligibility and availability.

Lincoln Access Rewards ^*  lets members earn Points on vehicle purchases, leases, and every dollar spent on eligible service, parts, and accessories at participating Lincoln Retailers. Points can be redeemed for:
 

• Curated experiences (wellness, travel, culinary)
• Future Lincoln service, parts, and accessories
• Your next Lincoln vehicle purchase or lease
   

Points earned on a new vehicle purchase ^**  vary by trim level, and members earn 10 Points per $1 spent on eligible service. Enroll free through the Lincoln app or visit Lincoln Access Rewards for current earning and redemption details.

Eligible Lincoln Owners of 2026 and 2027 model-year vehicles receive a complimentary one-year Calm Premium membership ^*  as part of the ownership experience. Activate through the Lincoln app by registering your VIN, then follow the invitation in the Message Center. Calm content also integrates directly into the Lincoln Digital Experience ^**  on select models. Visit Calm Premium Membership for activation steps and eligibility.

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Lincoln provides complimentary 24/7 Roadside Assistance ¹⁰  for the lifetime of ownership for original owners of 2013 and newer models. Used-vehicle owners are covered if still within six years or 70,000 miles of the original vehicle warranty start date. Covered services include:
 

• Towing to a preferred Lincoln Retailer (up to 100 miles)
• Battery jump-starts
• Flat tire changes (with usable spare)
• Fuel delivery (up to two gallons, twice per 12 months)
   

Request help through the Lincoln app or by calling 1-800-521-4140. See Roadside Assistance for full coverage details.

Lincoln Mobile Service ^*  brings a factory-trained technician directly to your home or office for routine maintenance without a retailer visit. Available services typically include oil and filter changes, tire rotations, brake services, battery checks, software updates, and diagnostic scanning. Availability varies by participating retailer. Schedule through the Lincoln app or see Lincoln Mobile Service for details.

The Lincoln app ¹⁶⁴  lets owners remotely start, lock, and unlock their vehicle, check vehicle health alerts, access Lincoln Access Rewards™, ^*  and request 24/7 Roadside Assistance ¹⁰  from one app. Additional features include maintenance history, and connecting with the Lincoln Client Relationship Center to schedule service, arrange Lincoln Pickup & Delivery ⁶² . See Lincoln app features for compatible vehicles and full capabilities.

Lincoln Owners may enjoy preferred rates, perks, and complimentary use of a Lincoln vehicle at select participating hospitality partners across the country. Benefits vary by property and may include curated on-site experiences and a Lincoln vehicle to explore the destination during your stay. Visit Lincoln Hospitality Partners for the current list of participating hotels and resorts.

The Lincoln Client Relationship Center connects owners with a dedicated Lincoln specialist available 24/7 to assist with vehicle questions, schedule service, arrange Lincoln Pickup & Delivery, ⁶²  troubleshoot features, and provide Roadside Assistance ¹⁰  support. Reach the team through the Lincoln app, ¹⁶⁴  by phone, or via live chat at the Client Relationship Center.