SOFTWARE UPDATES
Effortless enhancements, over the air. Keep your Lincoln on the cutting edge with Software Updates. Wirelessly receive updates for your vehicles' features, capability, and convenience - all to improve your ownership experience.
1. CONNECT TO WI-FI
How do I use the wireless phone connection for my apps with SYNC 4 Technology?
Once you connect to your preferred private network, your vehicle will automatically reconnect whenever it's in range. Some updates might only be able to download to your vehicle via Wi-Fi, so for the most seamless experience, keep Wi-Fi on and connected wherever available.
2. SET A RECURRING SCHEDULE
Set or Change Update Schedule for SYNC 4
While some updates complete seamlessly in the background, other updates will require your vehicle to be parked with the ignition off for a period of time. Setting a schedule (we suggest overnight or during work hours) ensures you won't need your vehicle during these types of updates. And don't worry about forgetting - you'll be reminded of your schedule each time these updates are ready for installation, and you can adjust as needed.
3. DOWNLOAD AND INSTALL
What are software updates?
With Wi-Fi connected and a schedule set, your vehicle is ready for updates. Software Update icons will appear on your in-vehicle screen, so be on the lookout for them.
4. MAKE THE MOST OF IT
View your newest update details on your in-vehicle screen. Keep checking back on the Lincoln Support site and the Lincoln Way® App for future Software Update alerts.
AVAILABLE ON SYNC® 4-EQUIPPED VEHICLES
POPULAR ARTICLES
WHAT ARE SOFTWARE UPDATES?
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HOW DO I ACCEPT AN UPDATE?
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HOW DO I CHANGE MY SETTINGS?
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FREQUENTLY ASKED QUESTIONS
Why did my friend/neighbor/etc. receive a Software Update and I didn’t?
There could be a few reasons:
- Your vehicle may not support Software Updates. Refer to your owner’s manual to double-check
- Software Updates are released on a rolling basis, and by default your vehicle will start the process when that version is released
- You may need to take action to progress the update. Look at your in-vehicle screen for icons to see if you have an update pending
Where can I find information about my Software Update?
Both in your vehicle and by logging in to your Lincoln account on the Lincoln Way® App or Lincoln Owner site.
- In your vehicle, go to the Settings menu and tap on System Updates to learn more
- In the app, you will get an alert on your Home screen where you can view software update details.
Note: You must add your VIN to your account to view this information - On your vehicle dashboard, scroll to the Software Updates tile where you can view update details.
Note: You must add your VIN to your account to view this information
Why do I have to schedule a Software Update?
Some updates require your vehicle to be parked with the ignition off for a short period of time. When you set a recurring schedule, you can ensure that these types of updates will occur when it’s most convenient for you (e.g., overnight, during work, etc.). You’ll get an in-vehicle and in-app reminder before the update takes place. Visit our HOW TO SET OR CHANGE SCHEDULE article to learn more.
Can I change my Software Update settings?
Yes, but it’s not recommended. With Automatic Updates ON, you’ll have a more seamless update experience, and you’ll receive the latest features and enhancements without missing a step. See UPDATE SETTINGS HOW-TO for more information.
Can I cancel a Software Update once it begins?
You cannot cancel a Software Update once it has started.
What do I do if I need help with a Software Update?
You can contact Client Support, and someone will be happy to walk you through the process or you can contact your dealer.
Is there a cost for Software Updates?
You will be notified if a Software Update has a cost associated with it.
What does this Software Update icon mean?
Keep an eye out for software update icons that might show up on your in-vehicle screen. These icons inform you about your update once clicked. Check on our What are Software Updates article to view the list of icons.
- aLincoln Way® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.