How do I contact Lincoln Automotive Financial Services?

Lincoln Automotive Financial Services (LAFS) is the consumer financing brand for U.S. Lincoln vehicle sales, providing exceptional service and a seamless Lincoln Experience.

Contact Methods

Website, Phone, Hours of Operation

Website:  Lincoln Automotive Financial Services
Phone: 1-888-498-8801
Hours of Operation:

  • US Client Service hours:
    • Monday-Friday 8:00 a.m. to 8:00 p.m. EST
    • Saturday 8:00 a.m. to 4:00 p.m. EST
  • Canada Client Service hours:
    • Monday-Thursday 9:00 a.m. to 8:00 p.m. EST
    • Friday 9:00 a.m. to 7:00 p.m. EST
    • Saturday 9:00 a.m. to 3:00 p.m. EST

Lincoln Way®* App

  1. Log in to your Lincoln Way App.
  2. Tap Account in the top right corner.
  3. Select the Lincoln AFS tile.

Note: The app links out to the mobile webpage.

  1. Select from the following options:
    • Tap SIGN IN to sign in to your LAFS account.
    • Select LIVE CHAT in the bottom left to chat with a representative.

*The Lincoln Way App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.