How do I pay off my Lincoln Automotive Financial Services retail account?

You can pay off your Lincoln Automotive Financial Services (Lincoln AFS) retail account by mailing a check or by accessing Account Manager online. 

Note: If you lease your vehicle through Lincoln AFS, please see How do I purchase my leased vehicle? for more information.

Overview

There are two ways to pay off your Lincoln AFS retail account.

How to Pay Off Your Account

Select your preferred method from the options below.  

Mailing a Check

  1. Use a personal or cashier's check.
  2. Include your Lincoln AFS account number in the memo.
  3. Mail your check to the following address:

    Remit to Address
    Lincoln AFS
    PO Box 650574
    Dallas, TX 75265-0574
     
  4. If you are using a courier or physical delivery service, send your check to the following address:

    Physical/Courier Address
    Lincoln AFS
    Box 650574
    885 East Collins Blvd, Suite 110
    Richardson, TX 75081

Account Manager Online

  1. Go to accountmanager.lincoln.com
  2. Click Sign In to enter your username and password.
  3. If you have a Lincoln account, use those credentials.
  4. If you do not have an account, click Create Account next to the Sign In button.
  5. After you sign in, select Vehicle Payoff, under Payoff Quote section.
  6. Click Schedule Payoff Payment
  7. Select Change under Payoff Payment Date. 
    Note: Payoffs can only be scheduled up to 10 calendar days in advance.
  8. Select Change under Bank Account to choose payment method if it is different from the default method. Here you can add a new bank account, if applicable.
  9. Select Make Payment.
  10. Review payment details and select Confirm Payment.
  11. Review the payment scheduled screen with your scheduled payoff details.

What if the payoff does not work?

  • If no bank account is set up in Account Manager, select Add Bank Account. 

 

Please note, we typically issue your paid-in-full documents within 7–10 business days of receiving the payoff. Please review your contact information provided within Account Manager and update if appropriate.