Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a retailer for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can retailers edit or remove reviews?
No. Ford personnel and/or retailer personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or retailer)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Seats 8. 1
Seats 7. 1
Seats 5. 1
Preproduction model shown.
BUILD & PRICE
THE LINCOLN EXPERIENCE
LINCOLN WAY APP
PICKUP & DELIVERY
Lincoln Owner Support
Lincoln Access Rewards
Browse by topic to find information specific to your Lincoln vehicle.
Keys and Locks
Lincoln Way App
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Tires and Wheels
How can I get a spare key for my Lincoln vehicle?
How do I find the intelligent key backup slot in my Lincoln vehicle?
How do I get a replacement key?
How do I program a spare key for my Lincoln?
How do I replace the battery in the key fob for my Lincoln?
How do I unlock my Lincoln vehicle without a key?
How do I unlock my Lincoln when the Intelligent Access Key is not working?
How do I use the Lincoln Intelligent Access Key Fob?