Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a retailer for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can retailers edit or remove reviews?
No. Ford personnel and/or retailer personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or retailer)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Seats 8. 1
Seats 7. 1
Seats 5. 1
Preproduction model shown. 1
Not available for purchase.
BUILD & PRICE
THE LINCOLN EXPERIENCE
LINCOLN WAY APP
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Browse by topic to find information specific to your Lincoln vehicle.
Keys and Locks
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More Vehicle Topics
Tires and Wheels
How do I activate the Lincoln Connect modem in my vehicle?
How Do I Add Another User to My Connected Vehicle?
How do I change SYNC 3 Connectivity settings?
How do I enable the Lincoln Connect Wi-Fi Hotspot?
How do I set up a data plan for the Wi-Fi Hotspot?
How do I use Lincoln Personal Assistant on Facebook Messenger?
What do I do if I am having issues with Vehicle Connectivity Settings?
What do I do if my vehicle is not showing up in my Lincoln Way App?
What is Amazon Alexa Built-In?
What is Lincoln Play with Fire TV?
What is the difference between Lincoln Connect and Lincoln Way?
Why does the 3G modem on my Lincoln no longer work?
Why is the Lincoln Way App not responding?