How do I activate my Connected Services trial?

Provided you meet the prerequisites listed below, you will be automatically enrolled in your Connected Services trial(s) once you have purchased a compatible vehicle and activated the vehicle's modem.

Complimentary trial Connected Services that may be available include:

  • Connected Navigation.*
  • Connected Built-In Navigation.**
  • BlueCruise.†
  • Alexa Built-In.††

Prerequisites

You must have:

  • An Owner account on Lincoln.com/support.
  • The Lincoln app downloaded on your mobile device.
  • The eligible vehicle added to your Lincoln app account.

Additional Information

SYNC 4 Navigation Services Renewals Frequently Asked Questions
How do I activate the modem in my vehicle?
What is the Lincoln app?
How do I add a vehicle to the Lincoln app?

*Navigation services require SYNC 4 and a Lincoln vehicle modem (optional on select vehicles), complimentary Connected Service, and the Lincoln app (see Lincoln Terms and Conditions for details). Eligible vehicles receive a complimentary 90-day trial of navigation services that begins on the new vehicle warranty start date. Customers must unlock the navigation service trial by activating the eligible vehicle with a Lincoln app member account. If not subscribed by the end of the complimentary period, the navigation service will terminate. Connected Service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features.

**Navigation services require SYNC 4 and a Lincoln vehicle modem (optional on select vehicles), Complimentary Connected service, and the Lincoln app (see Lincoln Terms and Conditions for details). Eligible vehicles receive a complimentary 3‐year trial of navigation services that begins on the new vehicle warranty start date. Customers must unlock the navigation service trial by activating the eligible vehicle with a Lincoln app member account. If not subscribed by the end of the complimentary period, the connected navigation service will terminate, and the system will revert to embedded offline navigation. Connected Service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features.

†Available on select vehicles. Driver-assist features are supplemental and do not replace the driver’s attention, judgment, and need to control the vehicle. ActiveGlide is a hands-free highway driving feature. Only remove hands from the steering wheel when in a Hands-Free Zone. Always watch the road and be prepared to resume control of the vehicle. It does not replace safe driving. See your Owner's Manual for detail and limitations. Requires vehicle's modem activation through the Lincoln app (see Lincoln Terms for details) and a Lincoln app Member Account.

††Feature is available on select vehicles. Features may vary based on model year, trim, options, packages, and supply availability. Use the Build and Price tool to view feature availability on current models. If you have questions or need more information, reference your Owner’s Manual or contact your Lincoln Retailer. Driver-assist features are supplemental and do not replace the driver’s attention, judgment, and need to control the vehicle. Refer to your Owner’s Manual for details and limitations.

The Lincoln app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.