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How do I activate my SYNC®* Connected Navigation** trial?

Instructions on how to set up your SYNC Connected Navigation trial are located below.

Identify Your Lincoln's SYNC Generation

There are two resources to help you identify your vehicle's SYNC generation:

  • The SYNC and Navigation Updates page allows you to enter your Vehicle Identification Number (VIN) or log in with your Lincoln credentials, and select Check for Update. Your current SYNC generation will appear on the right-hand side of the page.
  • The SYNC Visual Reference Guide has example images of each generation of SYNC Lincoln has offered.

Activate Your Connected Navigation Trial

Connected Navigation is only available for Lincoln vehicles with SYNC 4.

To set up your Connected Navigation trial, download the Lincoln Way®*** App and activate Lincoln Connect®**** (modem).

You will be automatically enrolled in the Connected Navigation trial once the modem is activated.

  1. Download the Lincoln Way App on the App Store®***** or Google Play™******.
    App Store      Google Play
     
  2. Log in to the Lincoln Way App using your existing Lincoln Owner Account username and password or create an account.
  3. Select Account.
  4. Press the + sign to add your Lincoln Connect-equipped vehicle to the Lincoln Way App.
  5. Scan or type in your VIN.
  6. Select Activate Vehicle.
  7. Go to your vehicle and start the engine.  
  8. Follow the prompts on your vehicle's SYNC screen to activate the modem.

Note: The Connected Navigation trial starts on the vehicle's warranty start date, not the date the modem is activated.

Additional Information

*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

**Connected Navigation and Connected Built-In Navigation services require SYNC 4 and Lincoln Connect™ (optional on select vehicles), complimentary connected service, and the Lincoln Way® App (see Lincoln Way terms for details). Eligible vehicles receive a complimentary trial of navigation services that begins on the new vehicle warranty start date. Customers must unlock the navigation service trial by activating the eligible vehicle with a Lincoln Way App member account. If not subscribed by the end of the complimentary period, the connected navigation service will terminate, and the system will revert to embedded offline navigation. Connected service and features depend on compatible cellular network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent the operation of connected features. The Lincoln Way App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

***The Lincoln Way App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.

****Lincoln Way Connect (optional on select vehicles), the Lincoln Way App, and Complimentary Connected Service are required for remote features (see Lincoln Way Terms and Conditions for details). Connected Service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent the operation of connected features. Connected Service excludes Wi-Fi hotspot.

*****App Store is a service mark of Apple Inc.

******Google Play is a trademark of Google Inc.