How do I set up Alexa* Built-in on my Lincoln?


To use the Amazon Alexa Built-in feature, you must:

Alexa Built-in Setup

  1. Ensure that your vehicle is on, running, in park, and in an open, safe area.
  2. Select Settings on your vehicle's SYNC screen.
  3. Tap Amazon Alexa.
  4. Tap Yes or Get Started.
  5. Scan the displayed QR code using your mobile device, tablet, or computer to be directed to
  6. Log in to your Amazon account.
  7. Enter the code provided on your SYNC screen.

Note: If a code does not appear on your vehicle, please contact Amazon for resolution assistance. 

A confirmation screen will display advising Alexa is now enabled.

Additional Information

What are the vehicle requirements to use Alexa Built-in?
Where can I find Alexa Built-in subscription information?
How do I determine which Alexa features are available for my vehicle?

*Amazon, Alexa, Fire, and all related marks are trademarks of, Inc. or its affiliates.

**Lincoln Way Connect, the Lincoln Way App, and complimentary Connected Service are required for remote features (see Lincoln Way Terms for details). Connected service and features depend on compatible AT&T network availability. Evolving technology/​cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi‑Fi hotspot.

***Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.