How do I accept software updates using SYNC®*?

If either  or   icon appears on your vehicle's SYNC screen, it means that you need to accept a software update.

There are two ways to accept updates:

Option 1

  1. Press the Update Available icon in the status bar on your vehicle's SYNC screen.
  2. Choose Update Available.
  3. Tap Update to accept the update.

Option 2

  1. Tap Settings on your vehicle's SYNC screen.
  2. Press System Updates.
  3. Tap Update Details.
  4. Tap Update to accept the update.


  • If both Automatic Updates and Notifications are OFF, your vehicle will not receive any updates.
  • If Automatic Updates are OFF and Notifications are ON, you will not receive software updates automatically. You will be prompted to accept the updates.

Additional Information

What are software updates?
How do I change my SYNC 4 Automatic Updates?

*Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

Lincoln Connect (optional on select vehicles), the Lincoln Way App, and Complimentary Connected Service are required for remote features (see Lincoln Way Terms and Conditions for details). Connected Service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent the operation of connected features. Connected Service excludes Wi-Fi hotspot.