Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a retailer for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can retailers edit or remove reviews?
No. Ford personnel and/or retailer personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or retailer)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Seats 8. 1
Seats 7. 1
Seats 5. 1
Preproduction model shown. 1
Not available for purchase.
BUILD & PRICE
THE LINCOLN EXPERIENCE
LINCOLN WAY APP
PICKUP & DELIVERY
Lincoln Owner Support
Lincoln Access Rewards
Browse by topic to find information specific to your Lincoln vehicle.
Keys and Locks
Lincoln Way App
More Vehicle Topics
Tires and Wheels
How do I schedule a Vehicle Health Report with the Lincoln Way App?
How do I set up Vehicle Health Alerts in the Lincoln Way App?
How do I start my vehicle?
How do I transfer vehicle ownership in the Lincoln Way App?
How do I use Lincoln Personal Assistant on Facebook Messenger?
How do I use the Park Services in Lincoln Way?
What Are Vehicle Health Alerts?
What is Lincoln Motor Company Insure?
What Must a New Customer Do to Enable the Connected Vehicle Oil Life Time and Distance Estimator?
Where do I view Vehicle Health Alerts (VHA) in my Lincoln Way App?
Where is my Lincoln's Vehicle Health Report?