Why will the recall banner not clear from the Lincoln Way®* App?

If the alert banner is still present after having the repair performed:

  • Contact the dealer where the service was performed.
  • Confirm if the repair order (RO) was closed out.  

Once the dealer closes the repair order out in their system, the alert banner should be removed from the Lincoln Way App. This takes typically 24 hours from when the RO was closed.

Additional Information

What is the Lincoln Way App?

*The Lincoln Way App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.