Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Seats 8. 1
Seats 7. 1
Seats 5. 1
BUILD & PRICE
THE LINCOLN EXPERIENCE
LINCOLN WAY APP
PICKUP & DELIVERY
Lincoln Owner Support
Lincoln Access Rewards
Browse by topic to find information specific to your Lincoln vehicle.
Keys and Locks
Lincoln Way App
More Vehicle Topics
Tires and Wheels
How do I remove my Phone As A Key from the Lincoln Way App?
How do I reset my Lincoln's Phone As A Key with SYNC 4?
How do I set up Phone As A Key for my Lincoln?
How do I use my Lincoln's Phone As A Key backup start passcode?
How to Use Phone As A Key™ With Your Lincoln
My Phone As A Key is not working for my Lincoln vehicle. What do I do?
Phone As A Key Valet Mode
What are some basic troubleshooting tips for using Phone As A Key with my Lincoln vehicle?
What do I do if I am having Phone As A Key setup issues after reinstalling the Lincoln Way App?
What do I do if I am unable to set up a new Phone As A Key after uninstalling and reinstalling the Lincoln Way App?
What do I do if I cannot remotely start my Lincoln vehicle with Phone As A Key?
What do I do if I cannot unlock my Lincoln with Phone As A Key?
What do I do if I get a No Key Detected message while using Phone As A Key and my phone is in my Lincoln vehicle?
What is Phone As A Key* in my Lincoln vehicle?
What Lincoln vehicles is Phone As A Key available on?