Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a retailer for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can retailers edit or remove reviews?
No. Ford personnel and/or retailer personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or retailer)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Seats 8. 1
Seats 7. 1
Seats 5. 1
BUILD & PRICE
THE LINCOLN EXPERIENCE
LINCOLN WAY APP
PICKUP & DELIVERY
Lincoln Owner Support
Lincoln Access Rewards
Browse by topic to find information specific to your Lincoln vehicle.
Keys and Locks
Lincoln Way App
More Vehicle Topics
Tires and Wheels
How do I adjust the head restraint (headrest) in my Lincoln?
How do I adjust the power seats in my Lincoln?
How do I attach a Child Safety Seat to my Lincoln?
How do I clean my leather seats?
How do I clean my Lincoln Black Label interior?
How do I control the Multi-Contour Seats in my Lincoln?
How do I fold down the second- and third-row seats in my Lincoln?
How do I properly use the Inflatable Safety Belts in my Lincoln?
How do I set up the Lincoln Memory feature?
How do I use the Rear Folding Seats on my Lincoln?
How to Use Your Automatic Climate-Controlled Seats
What are 2nd Row Seats with Active Motion?