2018—2020 Lincoln Navigator® — Inadvertent Seatbelt Retractor Pretensioner Recall

Electronic key fob for a Lincoln vehicle

Recall Reference Number: 24S06

Building vehicles you can count on is one of our most important jobs, which is why Lincoln has issued a recall for certain 2018–2020 model year Navigator SUVs.

The driver and/or front passenger seatbelt retractor pretensioners may deploy inadvertently. The primary seatbelt locking functions continue to function properly.

Replacement parts are expected to be available later this year. Once they are in stock, clients will be notified.

For questions or concerns about the 2018–2020 model year Navigator safety recall, please call us at 1-866-436-7332. A Recall team member will be happy to assist you.

As always, thank you for being a member of the Lincoln community.

 

Frequently Asked Questions

What is the issue tied to this recall?

Certain 2018–2020 Navigator SUVs have experienced inadvertent deployment of the seatbelt retractor pretensioner while the vehicle’s engine is on. Inadvertent deployment of the retractor pretensioner will result in the seatbelt being locked in position and will not retract or extend.

What is the cause of the issue?

Certain seatbelt retractor pretensioners may develop internal corrosion and partial separation of an internal weld leading to high resistance, or an open circuit. If left unresolved, this condition may result in inadvertent retractor pretensioner deployment. Increased humidity inside the cab, caused by water leakage after client air-conditioning usage in the hot temperature areas, may potentially contribute to the development of corrosion.

What is the expected repair?

Retailers will inspect both front seatbelt retractors and replace as necessary. Retailers will also inspect for the presence of a heating, ventilation, and air conditioning (HVAC) drain tube elbow and install if not present.

Which vehicles are affected?

Certain 2018-2020 Navigator vehicles built between October 1, 2018, and June 28, 2019.

Is there a warning or alert for customers?

The airbag warning light may come on prior to an inadvertent retractor pretensioner deployment, should one occur. Most affected vehicles experienced an airbag warning light for an average of six weeks prior to inadvertent deployment.

What should customers do until their vehicle can be inspected?

Clients who currently have an illuminated airbag warning light on their vehicle should contact their retailer.

When will parts be available?

The second half of 2024.

When will you notify customers?

Clients will begin being notified March 4, 2024.

Will there be a charge to customers?

No.

What is the reference number for this recall?

The recall reference number is 24S06.

 

RETAIL OWNERS: If you have questions or concerns, please contact our Customer Relationship Center at 1-866-436-7332.

FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. You can also contact us at fleet.ford.com. Representatives are available Monday through Friday, 7:00 a.m. to 11:00 p.m. and Saturday, 7:00 a.m. to 5:00 p.m. ET.

HEARING IMPAIRED: Dial 1-800-232-5952 (TDD). Representatives are available Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.