How do I perform a SYNC®* module reset?

Some vehicles with Gen1.1, MyLincoln Touch®, or SYNC 3 have the ability to reset the SYNC module with a specific button combination.

This reset does not delete phone pairings, radio presets, and saved navigation points (if equipped with Navigation).

If a SYNC feature function is lost, try resetting the SYNC system to restore functionality:

  • Select Radio.
  • Hold the Power button (center of the volume knob) + the Right-Seek button at the same time for up to 5 seconds.
  • The display will indicate when the module is resetting. You may then release the buttons.

Notes:

Additional Information

How do I perform a SYNC Master/Factory Reset?
How do I check for SYNC updates?


*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

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