How do I delete a paired device using SYNC®*?

By following the instructions below, you can learn how to remove a paired phone or any Bluetooth®** device using the SYNC touchscreen.

Identify Your Vehicle's SYNC Generation

There are two resources to help you identify your vehicle's SYNC generation.

  • The SYNC and Navigation Updates page allows you to enter your Vehicle Identification Number (VIN) or log in with your Lincoln credentials and select Check for Update. Your current SYNC generation will appear on the right-hand side of the page.
  • The SYNC Visual Reference Guide has example images of each generation of SYNC Lincoln has offered.

Delete a Paired Device


  1. Press the Phone tab on your vehicle's SYNC screen.

  2. Tap Phone List.
  3. Select a phone from the list.
  4. Touch the Delete symbol (trash can). A pop-up will appear.
  5. Press Yes to remove the phone.


  1. Press Settings.
  2. Touch Bluetooth.
  3. Press View Devices.
  4. Select the phone you want to delete.
  5. Press Delete.
  6. Press Yes to confirm your selection.

SYNC with MyLincoln Touch

  1. Press the Gear Icon at the bottom of your SYNC screen.
  2. Select Settings.
  3. Press Phone.
  4. Touch Bluetooth.
  5. Select the phone you want to delete.
  6. Press Delete.

SYNC Gen 1.1

  1. Select Phone.
  2. Go to Bluetooth Devices.
  3. Select the phone you want to delete.
  4. Press Delete.

SYNC Gen 1

  1. Press the Phone Button.
  2. Select Return.
  3. Press Bluetooth.
  4. Select the phone you want to delete.
  5. Press Delete.

Additional Information

Actual screens may vary. See your Owner’s Manual for information specific to your vehicle.

*Don't drive while distracted. Use voice-operated systems when possible; don't use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

**The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc