How do I turn off Apple CarPlay®* with SYNC®**?

You can disable Apple CarPlay in the Settings menu of your SYNC system. 

Deactivating Apple CarPlay

Select your SYNC generation (gen) from the drop-down options below to learn how to turn off Apple CarPlay:

Note: If you need assistance determining the generation of your SYNC system, select the first drop-down option. 

Identifying Your Vehicle's SYNC Gen

Two resources to help you identify your vehicle's SYNC gen are the:

  • SYNC and Navigation Updates page. Either:
    • Enter your Vehicle Identification Number (VIN) and select Check for update.
    • Log in with your Lincoln credentials, choose a vehicle from your garage, and select Check for updates.

      Note: Your SYNC gen will appear on the right-hand side of the page.

  • SYNC Visual Reference Guide, which provides example images of SYNC gens that Lincoln has offered.


To disable Apple CarPlay with SYNC 4:

  1. Press Settings on your vehicle's SYNC screen. 
  2. Tap Phone List.
  3. Select your phone from the list of devices.
  4. Press Disable

Apple CarPlay will be disabled, and normal SYNC functionality will resume.

Note: Apple CarPlay may need to be disabled to use some Lincoln Way®† App functions.


To disable Apple CarPlay with SYNC 3:

  1. Select Settings on your vehicle's SYNC screen.
  2. Swipe and press Apple CarPlay Preferences.
  3. Choose your phone from the list of devices.
  4. Tap the drop-down arrow and press Disable to disconnect.

Apple CarPlay will be disabled, and normal SYNC functionality will resume.

*Apple CarPlay is a trademark of Apple Inc., registered in the U.S. and other countries. Requires a phone with active data service and compatible software. SYNC does not control third-party products while in use. Third parties are solely responsible for their respective functionality.

**Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

The Lincoln Way App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.