What SYNC®* version do I have in my Lincoln vehicle?
Locating your vehicle's SYNC software version can help to determine the correct troubleshooting steps to follow, and to verify if a SYNC update is available.
Identifying Your Vehicle's SYNC Generation
Two resources to help you identify your vehicle's SYNC generation are:
- The SYNC and Navigation Updates page allows you to enter your Vehicle Identification Number (VIN) and select Check for update, or log in with your Lincoln credentials. Your current SYNC generation will appear on the right-hand side of the page.
- The SYNC Visual Reference Guide has example images of each generation of SYNC.
Once you have determined which SYNC generation you have in your vehicle, select the appropriate drop-down menu below for instructions on locating your SYNC software version.
SYNC 4
To locate your vehicle's SYNC 4 software version:
- Tap Settings on your vehicle's SYNC screen.
- Press General.
- Touch About SYNC to display your SYNC software version.
SYNC 3
To locate your vehicle's SYNC 3 software version:
- Select Settings from your vehicle's SYNC screen.
- Tap General.
- Tap About SYNC to display your SYNC software version.
SYNC with MyLincoln Touch
To locate your vehicle's SYNC with MyLincoln Touch software version:
- Press Settings (Gear icon).
- Select Help.
- Select System Information.
- Look for the number after CCPU S/W Version.
- Use the table below to match the CCPU number with the SYNC software version.
| SYNC with MyLincoln Touch | |
|---|---|
| Software Version | CCPU version in vehicle |
| 1.8 | 10212 |
| 2.3 | 10308 |
| 2.4 | 10337 |
| 2.7 | 11038 |
| 2.8 | 11063 |
| 2.10 | 11081 |
| 2.11 | 11134 |
| 3.0.2 | 12023 |
| 3.1.3 | 12058 |
| 3.2.2 | 12156 |
| 3.5.1 | 12285 |
| 3.6.2 | 13171 |
| 3.7.11 | 14073 |
| 3.7 | 14122 |
| 3.8 | 15128 |
| 3.10 | 16180 |
SYNC with Voice-Activated Navigation
To locate your vehicle's SYNC with Voice-Activated Navigation software version:
- Tap the Phone button.
- Press Settings. You may have to do this twice depending on if a phone is connected or not.
- Select Advanced.
- Tap the down arrow twice.
- Press System Information.
- Use the table below to match the FPN number with your SYNC software version.
| SYNC with Voice-Activated Navigation | |
|---|---|
| Software Version | CIP/FPN |
| V1.01 | 8L2T-14D544-AD |
| V1.02 | 8L2T-14D544-AE |
| V1.1 | 9L3T-14D544-AC |
| V1.2 | 9L3T-14D544-AD |
| V1.3 | 9L3T-14D544-AE |
| V2 | 9L2T-14D544-BC |
| V2.01 | 9L2T-14D544-BD |
| V2.1 | 9L2T-14D544-BE |
| V3 | AR3T-14D544-AC |
| V3.01 | AR3T-14D544-AD |
| V3.1 | AR3T-14D544-AE |
| V3.1.1 | CM5T-14D544-AC |
| V3.1.4 | CM5T-14D544-AD |
| V3.1.6 | CM5T-14D544-AE |
| V3.2 | BG1T-14D544-AB |
| V3.2.2.2 | BG1T-14D544-AD |
| V3.2.4 | BG1T-14D544-AG |
| V3.2.5 | BG1T-14D544-AH |
| V3.2.6 | BG1T-14D544-AJ |
| V4.0 | CR3T-14D544-AB |
| V4.0.2 | CR3T-14D544-AC |
| V4.1.2 | DG1T-14D544-AC |
| V4.1.3 | DR3T-14D544-AD |
| V4.1.4 | DL3T-14D544-AB |
| V4.2.1 | DG1T-14D544-AE |
| V4.2.1.4 | DR3T-14D544-AE |
| V4.3 | EJ5T-14D544-AA |
| V4.4 | FJ5T-14D544-AA |
| V4.4 | FJ5T-14D544-AB |
| V4.4 | DE8T-14D544-AC |
| V4.4 | CM5T-14D544-AF |
| V4.4 | DR3T-14D544-AF |
| V4.4 | DL3T-14D544-AE |
| V4.6 | Varies depending on vehicle and region |
| V4.8 | Varies depending on vehicle and region |
SYNC with P Version Navigation
To locate your vehicle's SYNC with P Version Navigation software version:
- Press the Phone button.
- Press Settings.
Note: Clients may have to do this twice depending on if a phone is connected or not. - Press Advanced.
- Press the down arrow twice and press System Information.
- Use the table below to match the FPN number with their SYNC software version.
| SYNC with Voice-Activated Navigation | |
|---|---|
| Software Version | CIP/FPN |
| V1.01 | 8L2T-14D544-AD |
| V1.02 | 8L2T-14D544-AE |
| V1.1 | 9L3T-14D544-AC |
| V1.2 | 9L3T-14D544-AD |
| V1.3 | 9L3T-14D544-AE |
| V2 | 9L2T-14D544-BC |
| V2.01 | 9L2T-14D544-BD |
| V2.1 | 9L2T-14D544-BE |
| V3 | AR3T-14D544-AC |
| V3.01 | AR3T-14D544-AD |
| V3.1 | AR3T-14D544-AE |
| V3.1.1 | CM5T-14D544-AC |
| V3.1.4 | CM5T-14D544-AD |
| V3.1.6 | CM5T-14D544-AE |
| V3.2 | BG1T-14D544-AB |
| V3.2.2.2 | BG1T-14D544-AD |
| V3.2.4 | BG1T-14D544-AG |
| V3.2.5 | BG1T-14D544-AH |
| V3.2.6 | BG1T-14D544-AJ |
| V4.0 | CR3T-14D544-AB |
| V4.0.2 | CR3T-14D544-AC |
| V4.1.2 | DG1T-14D544-AC |
| V4.1.3 | DR3T-14D544-AD |
| V4.1.4 | DL3T-14D544-AB |
| V4.2.1 | DG1T-14D544-AE |
| V4.2.1.4 | DR3T-14D544-AE |
| V4.3 | EJ5T-14D544-AA |
| V4.4 | FJ5T-14D544-AA |
| V4.4 | FJ5T-14D544-AB |
| V4.4 | DE8T-14D544-AC |
| V4.4 | CM5T-14D544-AF |
| V4.4 | DR3T-14D544-AF |
| V4.4 | DL3T-14D544-AE |
| V4.6 | Varies depending on vehicle and region |
| V4.8 | Varies depending on vehicle and region |
SYNC Gen 1.1
To locate your vehicle's SYNC Gen 1.1 software version:
- Tap the Menu button.
- Scroll to SYNC Settings, then press OK.
- Scroll to System info, then select OK.
- Scroll to FPN number.
- Use the table below to match the FPN number with your SYNC software version.
| SYNC Gen 1.1 | |
|---|---|
| Software Version | FPN |
| V5.5 | FR3T-14D544-AG |
| V5.5 | EV6T-14D544-AG |
| V5.6 | E1BT-14D544-AH |
| V5.6 | FR3T-14D544-AH |
| V5.6 | EV6T-14D544-AH |
| V5.7 | E1BT-14D544-AJ |
| V5.7 | FR3T-14D544-AJ |
| V5.7 | EV6T-14D544-AJ |
| V5.8 | E1BT-14D544-AK |
| V5.8 | FR3T-14D544-AK |
| V5.8 | EV6T-14D544-AK |
| V5.9 | Varies depending on vehicle and region |
SYNC Gen 1
To locate your vehicle's SYNC Gen 1 software version:
- Press the AUX button until the screen displays Line In, then Press Menu.
- Scroll to System Settings, then tap OK.
- Scroll to Advanced, then select OK.
- Scroll to System Info, then press OK.
- Scroll to FPN number, then tap OK. You may have to press the text button if the number is cut off.
- Use the table below to match the FPN number with your SYNC software version.
| SYNC Gen 1 | |
|---|---|
| Software Version | CIP/FPN |
| V1.01 | 8L2T-14D544-AD |
| V1.02 | 8L2T-14D544-AE |
| V1.1 | 9L3T-14D544-AC |
| V1.2 | 9L3T-14D544-AD |
| V1.3 | 9L3T-14D544-AE |
| V2 | 9L2T-14D544-BC |
| V2.01 | 9L2T-14D544-BD |
| V2.1 | 9L2T-14D544-BE |
| V3 | AR3T-14D544-AC |
| V3.01 | AR3T-14D544-AD |
| V3.1 | AR3T-14D544-AE |
| V3.1.1 | CM5T-14D544-AC |
| V3.1.4 | CM5T-14D544-AD |
| V3.1.6 | CM5T-14D544-AE |
| V3.2 | BG1T-14D544-AB |
| V3.2.2.2 | BG1T-14D544-AD |
| V3.2.4 | BG1T-14D544-AG |
| V3.2.5 | BG1T-14D544-AH |
| V3.2.6 | BG1T-14D544-AJ |
| V4.0 | CR3T-14D544-AB |
| V4.0.2 | CR3T-14D544-AC |
| V4.1.2 | DG1T-14D544-AC |
| V4.1.3 | DR3T-14D544-AD |
| V4.1.4 | DL3T-14D544-AB |
| V4.2.1 | DG1T-14D544-AE |
| V4.2.1.4 | DR3T-14D544-AE |
| V4.3 | EJ5T-14D544-AA |
| V4.4 | FJ5T-14D544-AA |
| V4.4 | FJ5T-14D544-AB |
| V4.4 | DE8T-14D544-AC |
| V4.4 | CM5T-14D544-AF |
| V4.4 | DR3T-14D544-AF |
| V4.4 | DL3T-14D544-AE |
| V4.6 | Varies depending on vehicle and region |
| V4.8 | Varies depending on vehicle and region |
Additional Information
*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.