How can I view my in-vehicle Wi-Fi data plan and usage?

You can view your Wi-Fi® hotspot* usage and data plan using your vehicle's SYNC®** 3 or SYNC 4 screen by following the steps below.

Important: Ensure that your data plan has been correctly set up.

Viewing Your Wi-Fi Data Plan and Usage

Select your SYNC generation from the drop-down options below to learn how to view your Wi-Fi data plan and usage on your vehicle's SYNC screen. Select the first drop-down option if you need assistance determining the generation of your vehicle's SYNC system.

Identifying Your Vehicle's SYNC Generation

Select a resource in the table below to help you identify your vehicle's SYNC generation.

ResourceInstructions
SYNC and Navigation Updates page

Either:

Your SYNC generation will appear on the right side of the page under the SYNC Current Version heading.

SYNC Visual Reference GuideView example images of SYNC generations that Lincoln has offered.

SYNC 4

To view your Wi-Fi hotspot data usage on your SYNC screen:

  1. Access your vehicle. 
  2. Ensure your vehicle is on, running, in Park (P), and located in a well-ventilated area. 
  3. Select Home.
  4. Tap Vehicle Hotspot.
  5. Select Data Usage.

The Data Usage section will display:

  • Your data plan type.
  • Approximate data usage.
  • The data expiration date.
  • The Refresh button to reload all Wi-Fi information.
  • Low data warnings at 75%, 90%, and 100% usage.

If you experience any issues, contact the Lincoln Client Relationship Center at 1-800-521-4140, or by selecting Live Chat at the bottom right of lincoln.com/support.

SYNC 3

To view your Wi-Fi hotspot data usage on your SYNC screen:

  1. Access your vehicle. 
  2. Ensure your vehicle is on, running, in Park (P), and located in a well-ventilated area. 
  3. Select Vehicle.
  4. Tap Vehicle Hotspot.
  5. Press the arrow (>) to the right of Data Usage.

    Note: The following details will appear:
    • Your plan type
    • Your data usage
    • A date and timestamp of the last status
       
  6. Choose Refresh to update the page.
  7. Select Information to view more details about your usage.

Additional Information

Does Lincoln Way Offer In-Vehicle Wi-Fi?
How Do I Set Up Lincoln Way In-Vehicle Wi-Fi?

*Wi-Fi® hotspot includes complimentary wireless data trial that begins upon AT&T activation and expires at the end of 3 months or when 3GB of data is used, whichever comes first. To activate, go to www.att.com/lincoln.

**Don't drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

Wi-Fi is a registered trademark of Wi-Fi Alliance®.