Why doesn't SYNC AppLink recognize my apps?

Passenger smiling while riding in a Lincoln vehicle

Using your mobile apps while keeping your eyes on the road and your hands on the wheel is a great convenience. We know how aggravating it can be if you can’t access them.

Here are a few troubleshooting tips to ensure that SYNC® AppLink™ can access your compatible mobile apps.12,25,33,53

Ensure your mobile app is the latest version

Configure and personalize your app account

Confirm that the app is running on your iOS device

Connect your device to SYNC to use SYNC AppLink