Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a retailer for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can retailers edit or remove reviews?
No. Ford personnel and/or retailer personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or retailer)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Seats 8. 1
Seats 7. 1
Seats 5. 1
Preproduction model shown.
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How do I accept Lincoln Enhance Software Updates using SYNC 4?
How do I activate Android Auto using SYNC 4?
How do I activate Lincoln Connect using SYNC 4?
How do I activate my SYNC 4 Connected Navigation trial?
How do I change my SYNC 4 Automatic Updates settings?
How do I change the language with SYNC 4?
How do I check my SYNC 4 software version?
How do I connect my phone with SYNC
How do I connect to Wi-Fi with SYNC 4?
How do I delete a paired phone using SYNC 4?
How do I disable Android Auto with SYNC 4?
How do I locate the Electronic Serial Number (ESN) with SYNC 4?
How do I pair my phone with SYNC 4?
How do I perform a master reset with SYNC 4?
How do I schedule Lincoln Enhance Software Updates using SYNC 4?
How do I set my preferences with SYNC 4?
How do I set the clock with SYNC 4?
How do I set the distance units with SYNC 4?
How do I set Valet Mode with SYNC 4?
How do I switch Live Traffic on and off with SYNC 4?
How do I turn off automatic Lincoln Enhance Software Updates with SYNC 4?
How do I use SiriusXM® 360L with SYNC® 4 Technology?
How do I view the Lincoln Enhance Software Update details with SYNC 4?
Is my Apple device compatible with SYNC 4?
What are the SYNC 4 Navigation offerings?
What do I do if Android Auto is not working with SYNC 4?
What do I do if Android Auto will not connect to SYNC 4?
What do I do if channels are not playing on SiriusXM® 360L?
What is new about SYNC 4 AppLink?
Where do I go if I have questions about my SYNC 4 Navigation Services Renewals?