Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a retailer for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can retailers edit or remove reviews?
No. Ford personnel and/or retailer personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or retailer)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Seats 8. 1
Seats 7. 1
Seats 5. 1
Not available for purchase.
BUILD & PRICE
THE LINCOLN EXPERIENCE
LINCOLN WAY APP
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Browse by topic to find information specific to your Lincoln vehicle.
Keys and Locks
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Tires and Wheels
How do I fix a blank screen on my SYNC 3 system?
How do I perform a key cycle on my Lincoln?
How do I perform a SYNC master reset?
How do I perform a SYNC module reset?
I received an Out of Space/Bad Installation File Error Message when updating SYNC. What do I do?
Manage my phonebook to work with SYNC with Voice-Activated Navigation
What do I do if I am having issues with Android Auto?
What do I do if I am having issues with Apple CarPlay in my Lincoln?
What do I do if I get an LST_005 Error when updating my SYNC 3 Navigation map?
What do I do if I have issues with SYNC voice commands?
What do I do if my SYNC Navigation is unable to find a GPS signal?
What do I do if text messaging is not working with SYNC?
Why can I not download my phonebook to SYNC?
Why is my phone not connecting to SYNC?
Why is the wireless charging pad in my Lincoln not charging my phone?