What do I do if I am having issues with Android Auto™*?
Select your issue from the ones below for instructions on how to remedy it.
All systems
What do I do if Android Auto is not showing after updating SYNC?
SYNC®** 3
What do I do if Android Auto is not working with SYNC 3?
What do I do if I cannot hear a ringtone when receiving calls using Android Auto with SYNC 3?
SYNC 4
What do I do if Android Auto will not connect to SYNC 4?
What are some general troubleshooting steps if Android Auto is not working with SYNC 4?
Additional Information
How do I activate Android Auto with SYNC?
Android Auto Frequently Asked Questions
*Android Auto is a trademark of Google LLC.
**Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.