Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a retailer for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can retailers edit or remove reviews?
No. Ford personnel and/or retailer personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or retailer)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Seats 8. 1
Seats 7. 1
Seats 5. 1
Preproduction model shown.
BUILD & PRICE
THE LINCOLN EXPERIENCE
LINCOLN WAY APP
PICKUP & DELIVERY
Lincoln Owner Support
Lincoln Access Rewards
Browse by topic to find information specific to your Lincoln vehicle.
Keys and Locks
Lincoln Way App
More Vehicle Topics
Tires and Wheels
Are Lincoln vehicles with branded titles eligible for recalls?
Does a branded title void the Lincoln Warranty?
Does the Lincoln Warranty transfer to a new owner?
How do I reinstate my Lincoln Warranty coverage for branded titles?
Is my Lincoln under warranty?
Is the Lincoln U.S. warranty valid in Canada?
What is Lincoln's warranty?
What is not covered by the Lincoln Warranty?
What Is the Lincoln Service Parts Warranty (SPW)?
What is the Lincoln U.S. Warranty overseas?
What is the Lincoln warranty coverage for vehicles registered in Canada or Mexico?
What Is the Lincoln Warranty on Batteries?
What Is the Lincoln warranty on corrosion?
What is the Lincoln warranty on hybrid and electric vehicles?
What Is the Lincoln warranty on paint?
What is the Lincoln warranty on tires?
What is the warranty start date on my Lincoln?
Where can I find my Lincoln Warranty Guide?
Why was my Lincoln warranty canceled?
Why was my Lincoln warranty denied?
Will aftermarket modifications void my Lincoln Warranty?
Will my Lincoln warranty be canceled if I do not perform the scheduled maintenance?