How do I update my Lincoln Account or Lincoln app username?
Your Lincoln Account and Lincoln App account share the same username. You can update your username from your Lincoln Account or the Lincoln app by following the steps below.
Notes:
- Updating your username (through either method below) will change the username for your Lincoln Account and Lincoln app account.
- To update your Lincoln Automotive Financial Services account, see How do I update my Lincoln Automotive Financial Services Account information (Address, phone number, email)?.
Changing Your Lincoln Username
Select from the dropdowns below:
Using the Lincoln App
- Sign in to the Lincoln app.
- Tap the Account icon to go to the Account dashboard.
- Tap Sign In & Security.
- Enter your current Lincoln app credentials.
- Tap Edit under your email address.
- Type in your desired email address and tap Request Code. A verification code will be sent to the email address.
Note: If you have not received a code within 10 minutes, you are able to tap Send New Code to have another code sent.
- Enter the verification code and tap Submit.
The success screen will display with the Return to Login button, indicating the username has been updated.
Using the Lincoln Support Website
- Log in to the Lincoln support site.
- Click My Lincoln in the upper right of the screen.
- Choose Account/Manage Settings.
- Select Edit now under Sign In & Security in the Manage Your Account section.
- Click Edit in the Email field.
- Change the email (username) to the desired address.
- Select Request Code.
- Enter the code sent to the email address provided in the Verification Code field.
- Click Submit.
Once submit is selected, you will be logged out and will be prompted to log back in with your new username and current password.
Notes:
- You will receive an error if you enter an email in the incorrect format. The wrong field will be highlighted or underlined in red to display the error.
- You will receive a confirmation email that your username has been changed.
- Changing your username will automatically adjust your preferred contact email.
- Changing your username does not affect your password.
If you need further assistance, contact a Lincoln app Client Experience Manager by selecting Account>Contact Help in your app or calling us at 1-844-324-2330.
Additional Information
What is the Lincoln app?
How do I change my Lincoln password?
How do I reset my Lincoln password?
How do I delete my Lincoln account?
The Lincoln app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.