Can I get a refund for a recall repair on my Lincoln?

You may be eligible for reimbursement if you paid to correct the concern addressed by a recall before the owner notification letter was mailed. Your Lincoln Retailer can review and approve refunds.

Ensure your vehicle is involved in a recall or Customer Satisfaction Program (CSP) by entering your Vehicle Identification Number (VIN) on theLincoln Recall & Customer Satisfaction Program page, as these are VIN-specific. 

Important: 

• Once a recall or CSP is announced, the repairs must be completed by an authorized Ford Dealer or Lincoln Retailer and will be completed at no charge. If a Lincoln Retailer is not available in your area, you may work with a Ford Dealer.
• Recall and CSP repairs completed at a non-Ford Dealer or non-Lincoln Retailer are not eligible for reimbursement unless the owner paid for the repair prior to the recall announcement.
• It can take up to 60 days for a refund to be issued.

Requesting a Refund

To request a refund, the vehicle's owner must submit the original paid repair receipts to any Ford Dealer or Lincoln Retailer in the U.S.

Note: If the recall was performed by a third party, the retailer/dealer may conduct a diagnostic evaluation to verify the recall was performed properly and determine reimbursement eligibility.

If no retailer/dealer is available in your area, contact a Lincoln Concierge at 1-800-521-4140 or by selecting Live Chat at the bottom right of lincoln.com/support.

If you need further assistance, contact your preferred Lincoln Retailer.

Additional Information

Do recalls expire?
Do I have to pay for recall repairs?
How do I get removed from a recall mailing list?