How do I use Phone As A Key?

If your vehicle is equipped with Phone As A Key*, you can manage remote controls, such as start, stop, and more, using the Lincoln app. Use the information below to access your remote commands or for troubleshooting.

Important: Phone As A Key works best when your smartphone has a direct line of sight to your vehicle (i.e., keep your phone in your hand rather than in a back pocket, handbag, or briefcase).

To use Phone As A Key with the Lincoln app, you must:

Using Phone As A Key Commands

Select your Lincoln app experience for steps to send controls using Phone As A Key.

To send remote commands to your vehicle:

  1. Log in to the Lincoln app.
  2. Ensure you have the correct vehicle chosen (if you have more than one vehicle added to your Lincoln app).
  3. Select the Bluetooth® Controls button.
  4. Tap the respective control to send a request to your vehicle:
    1. Windows Up
    2. Windows Down
    3. Trunk

Note: To access the Horn & Lights controls, tap the Vehicle icon to return to the Vehicle dashboard, then select the Vehicle Location banner.

Tips if You Are Unable to Activate

  • If you encounter issues using Phone As A Key, here are some tips for the best functionality.
  • If you need further assistance, please contact a Lincoln app Client Experience Manager by selecting Account > Chat in your app or calling us at 1-844-324-2330.

Additional Information

How do I set up Phone As A Key?
How do I activate or connect to my vehicle?
How do I add a vehicle to the Lincoln app?

*Available on select vehicles. Requires feature activation. Not compatible with all mobile phones.

The Lincoln app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ford Motor Company is under license.

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