How do I pair my phone with SYNC®*?

To use any phone features for SYNC, you must first connect or "pair" your Bluetooth®**-enabled device to the system.

Identify Your Lincoln's SYNC Generation

Two resources to help you identify your vehicle's SYNC generation are:

  • SYNC and Navigation Updates pagewhich allows you to enter your Vehicle Identification Number (VIN) or log in with your Lincoln credentials and select Check for update. Your current SYNC generation will appear on the right-hand side of the page.
  • SYNC Visual Reference Guide, which has example images of each generation of SYNC Lincoln has offered.

SYNC Pairing Instructions

Important: Ensure that your vehicle is on and running in a well-ventilated area and is in Park (P), not Accessory mode.

Select your SYNC generation from the drop-down options below to find connection instructions.

SYNC 4

To connect your phone to your SYNC 4 system:

  1. Make sure Bluetooth is enabled on your phone.
  2. Press the Phone icon on your vehicle's SYNC screen.
  3. Tap Add a Phone and follow the prompts.
  4. Touch Settings on your vehicle's SYNC screen.
  5. Select Connectivity.
  6. Press Bluetooth.
  7. Tap Add a Bluetooth Device. A prompt will alert you to search for your vehicle on your phone.
  8. Select your vehicle on your phone. A number will appear on your phone and your SYNC screen.
  9. Confirm that the number on your device matches the number on the SYNC screen.

The SYNC screen will indicate that you have successfully paired your device.

Note: You can use these instructions to pair other Bluetooth devices.

For information specific to your vehicle, refer to your Owner's Manual

SYNC 3

To connect your phone to your SYNC 3 system:

  1. Press the Phone tab on your vehicle's SYNC 3 screen.
    SYNC 3 Phone Tile
     
  2. Tap Add Device. If there is already a paired phone, SYNC 3 displays its name.
    SYNC 3 Add a Device
     
  3. Scan for devices on the phone until SYNC 3 is found. It will display as "SYNC" or the model of your vehicle.
  4. Select the SYNC 3 result from the previous step on your phone.
    • If prompted to enter a Personal Identification Number (PIN), enter the one from the SYNC screen.
    • If you are not prompted to enter a PIN, confirm that the PIN displayed by SYNC 3 matches the PIN displayed on the phone.
  5. Press Pair on your phone and Yes on your SYNC touchscreen.
    Pair SYNC 3
     
  6. You will see a Pairing Successful message.
    SYNC 3 Pairing Successful Message
     
  7. You will be able to turn on or off 911 Assist and Auto-Download contacts.
    SYNC 3 screen
     
  8. Press Finish to complete the pairing.

Pairing an Additional Phone

To pair another device:

  1. Press the paired phone.
  2. Touch View Devices.
    Phone Settings
     
  3. Tap Add a Bluetooth Device and follow the prompts.
    Bluetooth devices
     

SYNC will ask if you want the phone to be your favorite. SYNC would like you to choose which phone you would like connected if there is more than one paired phone in the vehicle.

Notes:

  • You can pair multiple devices, but only one at a time can be used with SYNC. 
  • You can use these instructions to pair other Bluetooth devices.

For information specific to your vehicle, refer to your Owner's Manual.

SYNC with MyLincoln Touch

To pair your phone with SYNC with MyLincoln Touch:

Watch the video below. It will explain how to pair your phone with your SYNC system and walk you through the setup for 911 Assist, downloading your phonebook, turning on the privacy setting, and more.


 

Notes:

  • Your phone's Bluetooth will need to be turned on for pairing.
  • If a phone is deleted/removed from SYNC or SYNC is deleted/removed from a device, a new pairing will be required.
  • The pairing process can be different on each phone. Watching both the phone and the SYNC system for any messages is the best way to successfully pair a phone.
  • You can use these instructions to pair other Bluetooth devices.

For information specific to your vehicle, refer to your Owner's Manual

SYNC with Voice-Activated Navigation

To pair your phone with SYNC with Voice-Activated Navigation:

  1. Turn on Bluetooth on your phone.
  2. Turn on discoverability on your phone. This is normally a timed function, so you will want to work quickly to complete the pairing from this point.
  3. Press the Phone hard button on the system. The screen may read "No Phone Connected."
  4. Press the Settings tab on your vehicle's SYNC screen.
  5. Press Add. A 6-digit Personal Identification Number (PIN) will appear on the radio display.
  6. On the phone, go to Bluetooth Settings and select SYNC. Some devices search automatically, but others may require you to search for a device.
  7. Enter the PIN shown on the SYNC screen on your phone and press Enter.

Your phone will pair, and you will receive a message that the pairing was successful. Watch the device and SYNC and answer any additional prompts or questions that either device asks.

Note: You can use these instructions to pair other Bluetooth devices.

For information specific to your vehicle, refer to your Owner's Manual

SYNC Gen 1.1

To pair your phone with SYNC Gen 1.1:

  1. Confirm Bluetooth is turned on for your phone.
  2. Turn on discoverability. This is normally a timed function, so you will want to work quickly to complete the pairing from this point.
  3. Press the Phone button. The SYNC system will attempt to connect to a previously paired phone. If no phones have been previously paired, it will say no paired phone. Select the option to Add.
  4. When a message to begin pairing appears in the display, search for SYNC on your phone to start the pairing process.
  5. On the phone, go to Bluetooth Settings and select SYNC. Some phones search automatically, such as an iPhone®†, but some devices may require you to search for a device.
  6. When your phone finds SYNC, select it. Depending on your software version, your phone may prompt you to enter the 6-digit Personal Identification Number (PIN), or it may display the PIN automatically.
  7. The device should pair, and you should receive a message that the pairing was successful.
  8. Watch the device and SYNC and answer any additional prompts or questions that either device asks.

Notes:

  • If a phone is deleted/removed from SYNC or SYNC is deleted/removed from a device, a new pairing will be required.
  • The pairing process can be different on each phone. Watching both the phone and the SYNC system for any messages is the best way to successfully pair a phone.
  • You can use these instructions to pair other Bluetooth devices.

For information specific to your vehicle, refer to your Owner's Manual

SYNC Gen 1

To pair your phone with SYNC Gen 1:

  1. Turn on Bluetooth on your phone.
  2. Turn on discoverability on your phone. This is normally a timed function, so you will want to work quickly to complete the pairing from this point.
  3. Press the Phone button on the radio unit to enter the phone menu.
  4. Locate "Add Bluetooth Device" or use the seek buttons or directional arrows to navigate until it is displayed. Press OK.
  5. "Find SYNC" will be displayed. Press OK.
  6. A 6-digit Personal Identification Number (PIN) will be displayed on the screen. It will stay on the screen for up to three minutes while pairing is completed.
  7. On the phone, go to Bluetooth Settings and select SYNC. Some devices search automatically, such as an iPhone®†, but others may require you to search for a device.
  8. Enter the PIN shown on the SYNC Screen into the device and press Enter.
  9. The device should pair, and you should receive a message that the pairing was successful.
  10. Watch the device and SYNC and answer any additional prompts or questions that either device asks.

Notes:

  • If a phone is deleted/removed from SYNC or SYNC is deleted/removed from a device, a new pairing will be required.
  • The pairing process can be different on each phone. Watching both the phone and the SYNC system for any messages is the best way to successfully pair a phone.
  • You can use these instructions to pair other Bluetooth devices.

For information specific to your vehicle, refer to your Owner's Manual

Additional Information

Why is my phone not connecting to SYNC?
Why can I not download my phonebook to SYNC?
What do I do if text messaging is not working with SYNC?
How do I remove a paired device from SYNC?
How do I reverse pair a phone with SYNC?
How do I remote start using the Lincoln Way App or the key fob?
How do I connect Apple CarPlay to SYNC?
How do I make and receive hands-free calls?
How do I connect a device to the Wi-Fi Hotspot in my vehicle?


*Do not drive while distracted. Use voice-operated systems when possible; do not use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

**The Bluetooth word mark is a trademark of Bluetooth SIG, Inc.

†iPhone is a trademark of Apple Inc., registered in the U.S. and other countries.