How do I pair my phone with SYNC®*?

Pairing your phone to your vehicle's SYNC system allows you to connect to others from your vehicle without having to take your eyes off the road. This process also enables other useful features such as 911 Assist.

Identifying Your Lincoln SYNC Version

Use the following images to identify your version of SYNC, then click on the corresponding dropdown menu below.

SYNC 4 SYNC 3 SYNC with MyLincoln Touch SYNC with Voice-Activated Navigation
SYNC 4 SYNC 3 SYNC with MyLincoln Touch SYNC with Voice-Activated Navigation

SYNC 4

  1. Make sure Bluetooth®*** is enabled on your smartphone.
  2. Press the Phone icon on your vehicle's SYNC screen.
  3. Tap ADD A PHONE on your vehicle's SYNC screen and follow the prompts.

Pairing a Bluetooth-enabled device

  1. Enable Bluetooth on your device.
  2. Press SETTINGS on your vehicle's SYNC screen.
  3. Press CONNECTIVITY.
  4. Press BLUETOOTH.
  5. Press ADD A BLUETOOTH DEVICE.  A prompt will alert you to search for your vehicle on your phone.
  6. Select your vehicle on your device. A number will appear on your phone and your SYNC screen.
  7. Confirm that the number on your device matches the number on the SYNC screen.

The touchscreen indicates that you have successfully paired your device.

SYNC 3

  1. Ensure your ignition is on, your vehicle is in park and in an open area, and your phone is powered on.
  2. Turn on your phone's Bluetooth.
  3. Touch the Phone icon at the bottom of the SYNC screen, and then press the Add Phone tile.
  4. Search for SYNC on your phone within your Bluetooth menu and select it.
  5. If your phone supports Simple Secured Pairing, simply match the PIN on the SYNC screen with the PIN on your phone.
    1. Confirm the numbers match, then press Pair on your phone, and Yes on the SYNC screen.
    2. If your phone does not support this type of pairing, you may have to enter the PIN displayed on the SYNC screen into your phone, and then press Pair.
  6. Look for a "Pairing Successful" message with the name of your paired phone displayed on the SYNC screen.
    • SYNC 3 will automatically download your contact list.
    • If 911 Assist is not already turned on, the system will ask if you want to turn it on.
  7. Press Finish.

Notes:

  • If a device is deleted/removed from SYNC, or SYNC is deleted/removed from a device, a new pairing will be required.
  • The pairing process can be different on each device. Watching both the device and the SYNC system for any messages is the best way to successfully pair a device.
  • If you would like to add another device, touch the Paired Phone tile, then touch View Devices, then Add a Bluetooth Device.
    • Since there is now a second device paired, SYNC 3 will ask if you want to set this device as a favorite, which is the device that will be connected if there is more than one paired device in the vehicle.
    • To change which device is connected to SYNC, touch Phone, the current Paired Phone tile, View Devices, then the name of the device you want to switch to. Touch the Connect tile, and that device will now be the device connected via Bluetooth.

For specific information on your vehicle, refer to your Owner's Manual.

SYNC with MyLincoln Touch

  1. Ensure your ignition is on, your vehicle is in park and in an open area, and your phone is powered on.
  2. Turn on your phone's Bluetooth.
  3. Touch the Add Phone button on your vehicle's SYNC screen.
  4. Search for SYNC on your phone within your Bluetooth menu and select it.
  5. Match the PIN on the SYNC screen with the PIN on your phone, if your phone supports Simple Secured Pairing.
    • Confirm the numbers match, then press Pair on your phone, and Yes on the SYNC screen.
    • If your phone does not support this type of pairing, you may have to enter the PIN displayed on the SYNC screen into your phone, and then press Pair.
  6. Look for an "Added Successfully" message with the name of your paired phone displayed on the SYNC screen.
  7. Choose whether you would like to enable 911 Assist®.
  8. Choose whether you would like SYNC to download your contact list.

SYNC with Voice-Activated Navigation

  1. Verify that the Bluetooth is turned on in the phone or device.
  2. Turn discoverability on in the phone. This is normally a timed function so you will want to work quickly to complete the pairing from this point.
  3. Press the Phone hard button on the system.
  4. Press the Settings tab on the touchscreen. The screen may read NO PHONE CONNECTED.
  5. Press Add. A six-digit PIN will appear in the radio display.
  6. Go to the Bluetooth Settings and select SYNC. Some devices search automatically, but some devices may require you to search for a device.
  7. Enter the PIN shown on the SYNC Screen into the device and press enter.

The device should pair and you should receive a message that pairing was successful.

  • Watch the device and SYNC and answer any additional prompts or questions that either device asks.
  • Possible examples include: downloading the phonebook, allowing access to the contact list, or text messages.

Additional Information

What do I do if my phone is not pairing?
How do I add another user to my Lincoln Way App account?
How do I delete a paired phone using SYNC?
How do I delete a paired device using my phone?


*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

**Actual screens may vary. See your Owner’s Manual for information specific to your vehicle.

***The Bluetooth word mark is a trademark of Bluetooth SIG, Inc.