How do I use 911 Assist® with SYNC®* 3?

To enable 911 Assist:

  1. Press Settings on your vehicle's SYNC 3 screen. 
  2. Swipe through the menus and select 911 Assist. 
  3. Slide the button to On.

To set your emergency contacts:

  1. Press Settings on your vehicle's SYNC 3 screen.
  2. Select 911 Assist. 
  3. Press Set Emergency Contacts.
  4. Press Select a Contact under Emergency Contact 1.
  5. Your phonebook will appear on the SYNC screen.
  6. Choose the name of the contact you want to save. SYNC will automatically save it.
  7. Repeat the same process for Emergency Contact 2.

Note: Instructions may vary. For information specific to your vehicle, refer to your Owner's Manual, under SYNC 3 Settings.

Back to Using 911 Assist with SYNC


*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.