How do I perform a SYNC®* module reset?
Some vehicles with Gen1.1, MyLincoln Touch®, or SYNC 3 have the ability to reset the SYNC module with a specific button combination.
This reset does not delete phone pairings, radio presets, and saved navigation points (if equipped with Navigation).
If a SYNC feature function is lost, try resetting the SYNC system to restore functionality:
- Select Radio.
- Hold the Power button (center of the volume knob) + the Right-Seek button at the same time for up to 5 seconds.
- The display will indicate when the module is resetting. You may then release the buttons.
- Some vehicles built in early 2015 may not have the module reset option.
- Click here for instructions on performing a module reset for vehicles with SYNC 4.
*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.