Contact Lincoln Automotive Financial Services

We are here to provide guidance and answer your questions.

GENERAL SUPPORT


Need an answer? Find it quickly. Visit our FAQs. Topics include payments, payoff, lease, account management, credit application, and more.

If you require additional support, you can speak to a customer service representative or use our 24-hour automated support. Have your account number ready.

LINCOLN CLIENTS:
1-888-498-8801


BLACK LABEL CLIENTS:
1-888-498-8758


For the hearing or Speech-Impaired:

Please contact the Operator Relay Service by dialling 711.

 

Servicemembers Civil Relief Act

Servicemembers may use this secure form to request Servicemembers Civil Relief Act (SCRA) benefits. Once submitted, a specialist will promptly review your information. The information provided is used solely for the purpose of processing the request.

SCRA Secure Form



California Consumer Privacy Act

California residents may use this secure form to exercise their rights under California Consumer Privacy Act (CCPA) regarding collection, use, and sharing of personal information.

CCPA Secure Form


Customer Support Hours:   Monday–Friday: 7a.m. – 7 p.m. (CST)    Saturday: 7a.m. – 3 p.m. (CST)     Sunday: Closed

 

*New York City Residents please ask your representatives for language assistance if you prefer to speak in a language other than English. You may also receive a translation and description of commonly-used debt collection terms that are available in multiple languages on the Department website, www.nyc.gov/dca.

 

This page is only for Personal, family, or household (personal) customers. For Ford Pro FinSimple commercial customers, please visit the Ford Pro FinSimple Page or contact our Care Team at 1-877-63-FLEET (1-877-633-5338).

 

Need help now? Find answers to your questions and more on the FAQ page.