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Contact Lincoln Automotive Financial Services

We are here to provide guidance and answer your questions.

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Speak to a customer service representative or use our 24-hour automated support.  For automated support, have your account number ready.

 

LINCOLN CLIENTS:

1-888-498-8801

BLACK LABEL CLIENTS:

1-888-498-8758

 

For the hearing or speech-Impaired:

Please contact the Operator Relay Service by dialling 711.

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Secure Form

  • Service Member Civil Relief Act (SCRA) or other military/service member protection requests, click here to fill out this secure form. A representative will reply within 24–48 hours.
  • California Privacy Choice requests, click here to fill out this secure form. A representative will reply within 24–48 hours.
  • All other inquiries, please call Lincoln Automotive Financial Services at 1-888-498-8801.

Customer Support Hours:   Monday–Friday: 7a.m. – 7 p.m. (CST)    Saturday: 7a.m. – 3 p.m. (CST)     Sunday: Closed

 

*New York City Residents please ask your representatives for language assistance if you prefer to speak in a language other than English. You may also receive a translation and description of commonly-used debt collection terms that are available in multiple languages on the Department website, www.nyc.gov/dca.

 

This page is only for Personal, family, or household (personal) customers. For Ford Pro FinSimple commercial customers, please visit the Ford Pro FinSimple Page or contact our Care Team at 1-877-63-FLEET (1-877-633-5338).

 

Need help now? Find answers to your questions and more on the FAQ page.

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