Lincoln BlueCruise Frequently Asked Questions

Lincoln BlueCruise* is a hands-free highway driving technology. This available driver-assistance feature builds on existing technologies, like Adaptive Cruise Control** and Lane Centering Assist, to enable hands-free driving.

Review the BlueCruise site for general information.

Contents

General BlueCruise FAQs
My Vehicle's BlueCruise FAQs
How to use BlueCruise FAQs
BlueCruise Troubleshooting FAQs
BlueCruise Data Privacy FAQs

General BlueCruise FAQs

What is Lincoln BlueCruise?

Lincoln BlueCruise is a hands-free highway driving technology. This available driver-assistance feature builds on existing technologies, like Adaptive Cruise Control and Lane Centering, to enable hands-free driving. BlueCruise helps make driving less stressful and more enjoyable.

How does Lincoln BlueCruise differ from competitors’ products?

BlueCruise is a hands-free driving experience, unlike some competitive systems that require you to keep your hands on the wheel.

BlueCruise works in collaboration with the driver. Unlike some competitor systems, you can temporarily take over the steering within the lane and BlueCruise stays engaged without turning off.

Where can I use Lincoln BlueCruise?

Lincoln BlueCruise operates on 97% of controlled-access highways (also known as interstates, freeways, or expressways) across the U.S. and Canada. These areas are called hands-free Blue Zones.

View our interactive map to see where the Blue Zones are located.

What is the difference between BlueCruise versions 1.0, 1.2, and 1.4?

BlueCruise 1.0 – Builds on available Adaptive Cruise Control and Lane Centering to add hands-free driving capabilities on prequalified sections of divided highways called hands-free Blue Zones.

BlueCruise 1.2 – Adds new features including In-Lane Repositioning (which can give you more space by subtly shifting away from vehicles in adjacent lanes) and Lane Change Assist (tapping your turn signal to initiate a hands-free lane change).

BlueCruise 1.4 – Delivers greater in-lane stability, while automatically and smoothly adjusting the vehicle’s speed in even more curves, allowing for more hands-free time and a more continuous drive.

What is the difference between Lincoln BlueCruise and Lincoln Co-Pilot360®†Technology?

Lincoln Co-Pilot360®† Technology is a collection of standard and available driver assist features. Feature availability varies by model. They help keep you in command of your vehicle. BlueCruise builds upon Adaptive Cruise Control and Lane Centering Assist to provide hands-free highway driving capability.

Which vehicles come with Lincoln BlueCruise?

Lincoln BlueCruise hardware is available on select:

  • Aviator® SUVs (2025).
  • Nautilus® SUVs (2024 and newer).
  • Corsair® SUVs (2023 and newer).
  • Navigator® SUVs (2022 and newer).

Is Lincoln BlueCruise a self-driving car?

Lincoln BlueCruise is a driver-assist feature available on select vehicles. It is not a self-driving technology. It adds hands-free highway driving capabilities to existing Adaptive Cruise Control and Lane Centering technologies. You will still need to keep your eyes on the road and be prepared to resume control.

How much does Lincoln BlueCruise cost?

Lincoln vehicles equipped with Lincoln BlueCruise come with either a 90-day complimentary trial or an included duration of a Connected Service plan and begin on your vehicle's warranty start date.

At the end of your initial complimentary trial or included plan, you can choose to purchase an annual plan, currently available for $800 ($495, effective July 01, 2025), or a monthly plan for $75 ($49.99, effective July 01, 2025) per month. Pricing is subject to change.

To purchase a BlueCruise Connected Service plan after your trial or included plan expires, visit the Connected Services tile on your Lincoln Account. An active Connected Service plan is required to use BlueCruise.

Can Lincoln BlueCruise be used while towing?

Lincoln BlueCruise cannot be used while towing. 

My Vehicle's BlueCruise FAQs

How do I know if my vehicle has Lincoln BlueCruise?

You can verify your vehicle’s Lincoln BlueCruise availability and status on your Lincoln Account under the Connected Services tile. If your vehicle has Lincoln BlueCruise capabilities, it will appear there and include your status, as well as the date your service began.

How do I know which version of BlueCruise came on my vehicle?

Your vehicle was delivered with the version of BlueCruise listed below:

ModelModel YearSeriesShipped with BlueCruise Version
Navigator2022Reserve, Black Label1.0
2023Reserve, Black Label1.0
2024Premiere, Reserve, Reserve I, Black Label1.0
2025All Series1.4
Corsair2023Standard, Reserve, Grand Touring III1.2
2024Premiere III, Reserve III, Grand Touring III1.2
2025Reserve III, Grand Touring III1.2
Nautilus2024Premiere, Premiere II, Reserve I, II, and III, Black Label1.2
2025All Series1.2
Aviator2025Premiere, Reserve, Black Label1.2

If you are unsure of your vehicle's model and/or series, contact the Lincoln Client Relationship Center at 1-800-521-4140, or select Live Chat at the bottom right of lincoln.com/support, for assistance.

When will I get the next version of BlueCruise?

We are working regularly to advance our BlueCruise driving experience. You will be notified via email and messages on the Lincoln Way® app†† when updates become available for your vehicle.

How to use BlueCruise FAQs

How do I use BlueCruise with SYNC 4?

One-time setup:

  1. Download the Lincoln Way app†† and add your Vehicle Identification Number (VIN).
  2. Activate your Lincoln Connect®‡ modem on your vehicle’s center-screen display.
  3. Turn on Lane Centering with Hands-Free in the vehicle’s center-screen display by selecting the Settings icon > Driver Assistance > Adaptive Cruise Control > Lane Centering with Hands-Free.

    Lane Centering with Hands-Free Icon

Once you are on the road:

  1. Select the Adaptive Cruise Control button on your steering wheel.

    Adaptive Cruise Control
  2. Make sure your Lane-Keeping System is activated; if it is not, press the button on your steering wheel.
  3. Ensure that your instrument panel turns blue and the hands-free icon appears when you enter a hands-free Blue Zone. 
  4. Drive hands-free with your eyes on the road.

To confirm, on select vehicles, you have the newest features active (with version BlueCruise 1.2 or higher), check your vehicle settings on the center screen under Driver Assistance > Cruise Control > Lane Centering, then toggle on In-Lane Repositioning and Lane Change Assist.

How do I get the latest Lincoln BlueCruise software updates and maps?

Turn on automatic Software Updates and set a recurring update schedule, both of which can be done on your in-vehicle screen under Settings > Software Updates. Setting a recurring schedule is especially important for receiving non-drivable updates like new BlueCruise versions.

It is recommended that you connect your vehicle to a Wi-Fi® network, where available, for faster Software Updates.

BlueCruise Troubleshooting FAQs

Why is BlueCruise not working?

To use Lincoln BlueCruise, you need to activate your Lincoln Connect modem and have your Vehicle Connectivity Settings set to on. If your vehicle is eligible for a complimentary trial, BlueCruise will automatically be available once your modem is activated and you have accepted the terms and conditions.

If you have Lincoln BlueCruise 1.2 and In-Lane Repositioning or Lane Change Assist are not working, make sure the latest features are set to On by heading over to your in-vehicle screen and selecting Features > Driver Assistance > Adaptive Cruise Control, then toggle On In-Lane Repositioning and Lane Change Assist.

When you are ready to use BlueCruise, select the Adaptive Cruise Control button

979cca3b-326d-4875-82ac-59330d333073.png

 on your steering wheel. Make sure your Lane Keeping System (if equipped) is on. If not, press the Lane Centering button 

1f74c039-195a-4eb1-8bed-3c7ecadeada1.png

 on your steering wheel. Your instrument panel will turn blue if you are in a hands-free Blue Zone, allowing you to drive hands-free with your eyes on the road.

If you continue to experience issues, please let us help. Contact us at 1-800-521-4140.

Why do I sometimes get “Watch the road” warnings even though I am watching the road?

This warning pops up when the driver-facing camera is having difficulty detecting your eyes. This can happen if:

  • You look away for too long.
  • You have your seat and/or steering wheel set in a configuration where the camera cannot see your eyes.
  • Bright sunlight causes you to squint your eyes.

For squinting, try using the sun visor, and/or closing the moonroof shade or wearing sunglasses. Lincoln BlueCruise works with most, but not all, sunglasses, and it can also recognize your face when wearing face coverings such as masks or religious clothing. However, wearing both sunglasses and facial coverings may obscure too much of your face and make it difficult for the cameras to work properly.‡‡

BlueCruise will provide multiple reminders to watch the road, including visual prompts on the speedometer cluster and an audible chime. Eventually, if the driver fails to respond, the vehicle will begin to slow down to approximately 5mph.

Remember that this is a driver-assistance feature. You will need to watch the road and be ready to take control at all times.

BlueCruise Data Privacy FAQs

Software like Lincoln BlueCruise utilizes input from many data sources. So, you will probably want to know how your data is being used. Know that you are in control of your data.

What is Lincoln's position on the collection of data from my Lincoln vehicle?

Lincoln is committed to protecting your privacy, ensuring transparency, and obtaining appropriate consent in the collection and use of all your data.

Do Lincoln vehicles wirelessly transmit speed or location information back to Lincoln or to anyone else?

Yes. Lincoln can receive speed and location data from connected vehicles if you provide appropriate consent.

How do Lincoln technologies wirelessly transmit data?

Lincoln vehicles can wirelessly transmit data in various ways, depending on the feature or service. Those ways include Wi-Fi, embedded cellular modem, and wired or plugged-in cellular devices.

What types of information can be collected?

  • Onboard vehicle data
  • Data derived from physical access to the vehicle, such as service history
  • SYNC®a and wireless software update data

Is Lincoln concerned that law enforcement agencies could retrieve stored data and violate a person’s privacy?

Lincoln is committed to helping protect our customers’ privacy. If Lincoln does not have the customer’s data, we would require consent from the owner of the vehicle to provide data based on sufficient legal authority, such as a valid subpoena, court order, or law enforcement warrant.


*Available feature on select vehicles. BlueCruise requires an active plan or trial – see lincoln.com/technology/bluecruise for details. Terms apply. BlueCruise is a driver-assist feature and does not replace safe driving or driver’s attention, judgment or need to control the vehicle. Only remove hands in a Hands-Free Blue Zone. Always watch the road and be prepared to resume control. See Owner’s Manual for details and limitations.

**Driver-assist features are supplemental and do not replace the driver’s attention, judgment, and need to control the vehicle. It does not replace safe driving. For optimal/best performance, Ford recommends keeping map data updated by fully activating the vehicle’s FordPass® Connect modem and enabling Connected Navigation Services. See Owner’s Manual for details and limitations.

Driver-assist features are supplemental and do not replace the driver’s attention, judgment, and need to control the vehicle. It does not replace safe driving. See Owner’s Manual for details and limitations.

††Lincoln Way® app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

Lincoln Connect®, the Lincoln Way® app., and complimentary Connected Service are required for remote features (See Lincoln Way Terms for details). Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi® hotspot.

‡‡Some types of glasses and sunglasses may interfere with operation of the driver-facing camera.

aDon't drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear.  Not all features are compatible with all phones.

Wi-Fi is a registered trademark of Wi-Fi Alliance®.