Lincoln BlueCruise* Frequently Asked Questions

Lincoln BlueCruise is a hands-free highway driving technology. This available driver-assistance feature builds on existing technologies, like Adaptive Cruise Control and Lane Centering Assist, to enable hands-free driving.

Review the BlueCruise site for general information.

Contents

General BlueCruise FAQs
My Vehicle's BlueCruise FAQs
How to use BlueCruise FAQs
BlueCruise Troubleshooting FAQs
BlueCruise Data Privacy FAQs

General BlueCruise FAQs

What is Lincoln BlueCruise?

Lincoln BlueCruise is hands-free highway driving. This available driver-assistance feature builds on existing technologies, like Adaptive Cruise Control and Lane Centering Assist, to enable hands-free driving.

Why is Lincoln BlueCruise so impressive?

Lincoln BlueCruise helps make driving less stressful and more enjoyable whether on long road trips, daily commutes, or in stop and go traffic. It allows you to connect with your passengers and helps you arrive more energized and refreshed at your destination.

How does Lincoln BlueCruise differ from competitors’ products?

BlueCruise is a hands-free driving experience, unlike some competitive systems that require you to keep your hands on the wheel.

BlueCruise works in collaboration with the driver. Unlike some competitor systems, you can temporarily take over the steering within the lane and BlueCruise stays engaged without turning off.

Where can I use Lincoln BlueCruise?

Lincoln BlueCruise operates on 97% of controlled-access highways (also known as interstates, freeways, or expressways) across the U.S. and Canada. These areas are called hands-free Blue Zones.

View our interactive map to see where the Blue Zones are located.

What is the difference between BlueCruise versions 1.0 and 1.2?

BlueCruise 1.0BlueCruise 1.2
Hands-free highway driving on 97% of controlled access highways in the United States and Canada.
  • Hands-free highway driving on 97% of controlled access highways in the United States and Canada.
  • Lane Change Assist allows you to use the turn signal switch to indicate a desired lane change, which the system will perform when the path is clear. It will also suggest a lane change in slower moving traffic. 
  • In-Lane Repositioning provides more space by subtly shifting away from vehicles in adjacent lanes.

What is the difference between Lincoln BlueCruise and Lincoln Co-Pilot360® Technology?

Lincoln Co-Pilot360 Technology is a suite of available advanced driver-assistance features to help keep you in command of your vehicle. BlueCruise builds upon Adaptive Cruise Control and Lane Centering Assist to provide hands-free highway driving capability.

Which vehicles have Lincoln BlueCruise hardware?

Lincoln BlueCruise hardware is available on select:

  • Aviator® SUVs (2025).
  • Nautilus® SUVs (2024).
  • Corsair® SUVs (2023 and newer).
  • Navigator® SUVs (2022 and newer).

Is Lincoln BlueCruise a self-driving car?

Lincoln BlueCruise is a driver-assistance feature available on equipped vehicles. It is not a self-driving technology. It adds hands-free highway driving capabilities to existing Adaptive Cruise Control and Lane Centering technologies. You will still need to keep your eyes on the road and be prepared to resume control.

How much does Lincoln BlueCruise cost?

Lincoln vehicles equipped with Lincoln BlueCruise come with either a 90-day complimentary trial period or an included Connected Service plan duration, starting from your vehicle's warranty start date.

At the end of the initial complimentary trial or included plan duration, you can choose to purchase an annual plan, currently available for $800, or a monthly plan for $75 per month. Pricing is subject to change.

To purchase a BlueCruise Connected Service plan after a complimentary trial expires, visit the Connected Services tile on your Lincoln Account. An active Connected Service plan is required to use BlueCruise.

Can Lincoln BlueCruise be used while towing?

Lincoln BlueCruise cannot be used while towing. 

My Vehicle's BlueCruise FAQs

How do I know if my vehicle has Lincoln BlueCruise?

You can verify your vehicle’s Lincoln BlueCruise availability and status on your Lincoln Account under the Connected Services tile. If your vehicle has Lincoln BlueCruise capabilities, it will appear there and include your status, as well as the date your service began.

How do I know which version of BlueCruise came on my vehicle?

Your vehicle was delivered with the version of BlueCruise listed below:

ModelModel YearSeriesShipped with BlueCruise Version
Navigator2022Reserve, Black Label1.0
2023Reserve, Black Label1.0
2024Reserve, Black Label, Premiere1.0
Corsair2023Reserve, Grand Touring, Premiere1.2
2024Reserve, Grand Touring, Premiere1.2
Nautilus2024Reserve, Black Label, Premiere1.2
Aviator2025Reserve, Black Label, Premiere1.2

If you are unsure of your vehicle's model and/or series, contact the Lincoln Client Relationship Center at 1-800-521-4140, or select Live Chat at the bottom right of lincoln.com/support, for assistance.

When will I get the next version of BlueCruise?

We are working regularly to advance our BlueCruise driving experience. You will be notified via email and messages on the Lincoln Way®† App when updates become available for your vehicle.

How to use BlueCruise FAQs

How do I use BlueCruise?

One-time setup:

  1. Download the Lincoln Way App and add your vehicle.
  2. Activate your Lincoln Connect®†† modem on your vehicle’s center screen display.
  3. On the vehicle’s center screen display, turn on Lane Centering with Hands-Free. Lane Centering with Hands-Free icon.
    1. Select the settings icon on the steering wheel.
    2. Choose Driver Assistance > Adaptive Cruise Control > Lane Centering with Hands-Free.

Once you are on the road:

  1. Select the Adaptive Cruise Control button on your steering wheel. Adaptive Cruise Control button.
  2. Make sure your Lane-Keeping System is activated. If it is not, press the Lane Assist button on your steering wheel.
  3. Your instrument panel will turn blue when you enter a hands-free Blue Zone. 
  4. Drive hands-free with your eyes on the road.

To confirm you have the newest features active, check your in-vehicle settings:

For SYNC®‡ 4 (with BlueCruise 1.2 or higher):

  1. Select Features > Driver Assistance > Cruise Control > Lane Centering.
  2. Toggle In-Lane Repositioning and Lane Change Assist On.

How do I get the latest Lincoln BlueCruise software updates and maps?

Turn on automatic Software Updates and set a recurring update schedule, both of which can be done on your in-vehicle screen under Settings > Software Updates. Setting a recurring schedule is especially important for receiving non-drivable updates like new BlueCruise versions.

It is recommended that you connect your vehicle to a Wi-Fi network, where available, for faster Software Updates.

BlueCruise Troubleshooting FAQs

Why is BlueCruise not working?

To use Lincoln BlueCruise, you need to activate your Lincoln Connect modem and have your Vehicle Connectivity Settings set to on. If your vehicle is eligible for a complimentary trial, BlueCruise will automatically be available once your modem is activated and you have accepted the terms and conditions.

If you have Lincoln BlueCruise 1.2 and In-Lane Repositioning or Lane Change Assist are not working, make sure the latest features are set to On by heading over to your in-vehicle screen and selecting Features > Driver Assistance > Adaptive Cruise Control, then toggle On In-Lane Repositioning and Lane Change Assist.

When you are ready to use BlueCruise, select the Adaptive Cruise Control button Lane Centering with Hands-Free icon. on your steering wheel. Make sure your Lane Keeping System is on. If not, press the Lane Centering button Lane Centering with Hands-Free icon. on your steering wheel. Your instrument panel will turn blue if you are in a hands-free Blue Zone, allowing you to drive hands-free with your eyes on the road.

If you continue to experience issues, please let us help. Contact us at 1-800-521-4140.

Why do I sometimes get “Watch the road” warnings even though I am watching the road?

This warning pops up when the driver-facing camera is having difficulty detecting your eyes. This can happen if:

  • You look away for too long.
  • You have your seat and/or steering wheel set in a combination where the camera cannot see you.
  • Bright sunlight causes you to squint your eyes.

For squinting, try using the sun visor, and/or closing the moonroof shade or wearing sunglasses. Lincoln BlueCruise works with most, but not all, sunglasses, and it can also recognize your face when wearing face coverings such as masks or religious clothing. However, wearing both sunglasses and facial coverings may obscure too much of your face and make it difficult for the cameras to work properly.‡‡

BlueCruise will provide multiple reminders to watch the road, including visual prompts on the speedometer cluster and an audible chime. Eventually, if the driver fails to respond, the vehicle will begin to slow down to approximately 5mph.

Remember that this is a driver-assistance feature. You will need to watch the road and be ready to take control at all times.

BlueCruise Data Privacy FAQs

Software like Lincoln BlueCruise utilizes input from many data sources. So, you will probably want to know how your data is being used. Know that you are in control of your data.

What is Lincoln's position on the collection of data from my Lincoln vehicle?

Lincoln is committed to protecting your privacy, ensuring transparency, and obtaining appropriate consent in the collection and use of all your data.

Do Lincoln vehicles wirelessly transmit speed or location information back to Lincoln or to anyone else?

Yes. Lincoln can receive speed and location data from connected vehicles if you provide appropriate consent.

How do Lincoln technologies wirelessly transmit data?

Lincoln vehicles can wirelessly transmit data in various ways, depending on the feature or service. Those ways include Wi-Fi, embedded cellular modem, and wired or plugged-in cellular devices.

What types of information can be collected?

  • Onboard vehicle data
  • Data derived from physical access to the vehicle, such as service history
  • SYNC and wireless software update data

Is Lincoln concerned that law enforcement agencies could retrieve stored data and violate a person’s privacy?

Lincoln is committed to helping protect our customers’ privacy. If Lincoln does not have the customer’s data, we would require consent from the owner of the vehicle to provide data based on sufficient legal authority, such as a valid subpoena, court order, or law enforcement warrant.


*Available Feature. Equipped Lincoln vehicles come with either a complimentary trial period or an included duration, after which purchase is required. Modem activation is required for subscription purchase and for initial activation of BlueCruise (for pre-2024 model year vehicles). See your Lincoln retailer for details.  BlueCruise is a driver-assist feature and does not replace safe driving or driver’s attention, judgment or need to control the vehicle. Only remove hands in a Hands-Free Blue Zone. Always watch the road and be prepared to resume control. See Owner’s Manual for details and limitations.

**Consumer Reports does not endorse products or services.

Lincoln Way® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

††Lincoln Way Connect (optional on select vehicles), the Lincoln Way App, and Complimentary Connected Service are required for remote features (see Lincoln Way Terms and Conditions for details). Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent the operation of connected features. Connected service excludes Wi-Fi® hotspot.

Do not drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

‡‡Some types of glasses and sunglasses may interfere with operation of the driver-facing camera.