Lincoln BlueCruise* Frequently Asked Questions

Lincoln BlueCruise allows for true hands-free driving on prequalified sections of divided highways called Hands-Free Blue Zones that make up over 130,000 miles of North American roads.

General Frequently Asked Questions (FAQs)

What are the benefits of Lincoln BlueCruise hands-free driving?

Lincoln BlueCruise is a new technology that builds upon available Intelligent Adaptive Cruise Control with Stop-and-Go, Lane Centering, and Speed Sign Recognition. Lincoln BlueCruise reduces driver fatigue on long highway drives by providing a hands-free driving experience. However, you must keep an eye on the road, and that is monitored with a driver-facing camera.

How does Lincoln BlueCruise differ from other competitors?

Lincoln BlueCruise differs from other competitors by offering a true hands-free driving experience on pre-qualified sections of road called BlueZones.  Lincoln BlueCruise also uses text and blue lighting cues to communicate that the feature is in hands-free mode. These cues are effective even for drivers with color blindness. 

How do I check Hands-Free BlueZone coverage in my area prior to purchasing?

Hands-Free BlueZones are available on over 130,000 miles of highways across North America. An interactive coverage map is coming soon.

Was Lincoln BlueCruise added when I purchased my vehicle?

You can purchase a vehicle equipped with Lincoln Co-Pilot™ Active 2.0 Prep Kit, which has the hardware for Lincoln BlueCruise. The software for Lincoln BlueCruise can be purchased later once available on the Lincoln Connected Services page. The Lincoln Co-Pilot360 Active 2.0 Prep Package also includes Active Park Assist 2.0, the latest iteration of park-assist technologies, to give you peace of mind when parking your vehicle. With Active Park Assist 2.0, simply holding a button will allow the vehicle to take control of parking in parallel and perpendicular spaces with ease. It also offers Park Out Assist with side-sensing capability so you can confidently navigate out of a parking spot when someone’s parked too close.

Can I still use Lincoln BlueCruise if I did not get the Lincoln Co-Pilot Active 2.0 Prep Kit when I purchased my vehicle? 

Lincoln BlueCruise is only available if the Lincoln Co-Pilot Active 2.0 Prep Kit was installed at the factory.

Data Privacy FAQs

What is your position on the collection of data from the car?

Lincoln is committed to protecting client privacy, ensuring transparency, and obtaining appropriate consent in the collection and use of all client data.

Do I get a chance to approve your access to or use of my data?

Yes. Lincoln is committed to protecting your privacy and ensures appropriate consent is obtained in the collection and use of all client data.

Are there cases where your vehicles wirelessly transmit speed or location information to you or anyone else?

Yes. Lincoln can receive speed and location data from connected vehicles if you provide appropriate consent.

How do your technologies wirelessly transmit data?

Lincoln vehicles wirelessly transmit data in various ways, depending on the feature or service, such as: 

  • Wi-Fi
  • Embedded modem cellular modem
  • Wired or plugged-in cellular devices
  • Cellular connection brought in from your devices using Applink

What types of driving history information can be collected by these technologies?

  • Data described that is collected onboard the vehicle.
  • Data is only available with direct physical access to the vehicle, such as performing service.
  • The date for SYNC®** and wireless software updates is only provided to Lincoln or a third-party service provider in order to fulfill your request after you agree to provide the data, which is transferred through a cellular modem.

Are you concerned that law enforcement agencies could retrieve stored data and violate a person's privacy?

Lincoln is committed to protecting our client's privacy. If Lincoln does not have the client's data, we would require consent from the vehicle's owner to provide data based on sufficient legal authority, such as a valid subpoena, court order, or law enforcement warrant.

Additional Information

What is Lincoln BlueCruise?

*Driver-assist features are supplemental and do not replace the driver’s attention, judgment, and need to control the vehicle. Lincoln BlueCruise is a hands-free highway driving feature. Only remove hands from the steering wheel when in a Hands-Free Blue Zone. Always watch the road and be prepared to resume control of the vehicle. It does not replace safe driving. Requires purchased 3‑year connected service plan with regular map updates, Lincoln Way® App, and modem activation.

**Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.