How do I get the latest navigation map updates for my SYNC system?

Based on your SYNC®* generation, you may receive updates automatically, or you must request them online.

Keeping your SYNC navigation map up to date improves accuracy and helps you find more efficient routes. The steps to ensure your SYNC navigation map has the most recent update are below.

Updating Your SYNC Navigation Map

Select your SYNC generation from the drop-down options below to learn how to update your SYNC navigation map. If you need assistance determining the generation of your SYNC system, select the first drop-down option.

Identifying Your Vehicle's SYNC Generation

Select a resource in the table below to help you identify your vehicle's SYNC generation.

ResourceInstructions
SYNC and Navigation Updates page

Either:

Your SYNC generation will appear on the right side of the page under the SYNC Current Version heading.

SYNC Visual Reference GuideView example images of SYNC generations that Lincoln has offered.

SYNC 4

You will automatically receive map updates through software updates** during your complimentary trial and subscribed service periods.†

Full map updates occur annually. Updates for the radius you drive most often occur quarterly.

You can extend your subscription at Lincoln.com/connectedservices.

If you need further assistance, contact the Lincoln Client Relationship Center at 1-800-521-4140 or by selecting Live Chat at the bottom right of lincoln.com/support.

SYNC 3

To update your Navigation maps with a USB drive or digital download:

  1. Go to the SYNC and Navigation Updates page, and enter your Vehicle Identification Number (VIN).
  2. Select Search.
    • If your SYNC Navigation is updated to the latest version, you will see a green checkmark and a message stating that an update is not available.
    • If there is an update available for your SYNC Navigation, you will see a triangle with an exclamation point in it next to Check for Map Updates. Proceed with the next steps.

      Important: If you see "SYNC Update Available" under SYNC Updates, complete the SYNC software update before performing the Navigation update.
       
  3. Choose Check for Map Updates under Navigation Updates.
  4. Select Get Started. You will be taken to the Ford Navigation Store.
  5. Enter your VIN, and select Check Available Updates. 
  6. Select an update method (USB drive or digital download).
  7. Follow the installation instructions provided to you when you downloaded the digital update or via email if purchasing a USB drive.

See the What should I do if I am having issues installing SYNC 3 Navigation updates? article for troubleshooting installation issues.

If you have additional questions, contact HERE Customer Support at 1-866-351-7609.

SYNC with Voice-Activated Navigation, SYNC®with MyLincoln Touch™, SYNC with Navigation "P", SYNC Generation 1.1, and SYNC Generation 1

An SD card is required to update your navigation maps. To purchase an SD card on the Lincoln Navigation website:

  1. Go to the SYNC and Navigation Updates page, and enter your Vehicle Identification Number (VIN).
  2. Select Search.
  3. Update SYNC to the most current version if SYNC Update Available is displayed under SYNC Updates.
  4. Select Check for update.
    • If your SYNC Navigation is updated to the latest version, you will see a green checkmark and a message stating that an update is not available.
    • If there is an update available for your SYNC Navigation, you will see a triangle with an exclamation point in it next to Check for Map Updates. Proceed with the next steps.

      Important: If you see "SYNC Update Available" under SYNC Updates, complete the SYNC software update before performing the Navigation update.
       
  5. Visit the Lincoln Navigation Store.
  6. Enter your vehicle year and model in the search bar.
  7. Choose from the SD card options and select Add to Cart.
  8. Complete the checkout process. The map update will be mailed to you.

See the Lincoln Navigation Frequently Asked Questions page for more information. 

If you have additional questions, contact HERE Customer Support at 1-866-351-7609.

Notes:

  • For SYNC Generation 1, SYNC Generation 1.1, SYNC with Voice Activated Navigation, and SYNC with Navigation P, the 2019 (v11.0X) map update is the final release and quantities will be available while supplies last.
  • For SYNC with MyLincoln Touch, the 2024 (v15) map update is the final release and quantities will be available while supplies last.

More SYNC Information

For more detailed information on SYNC features and functions, visit the Lincoln support page and browse by your preferred topic.

Helpful SYNC Support Categories

Additional Information

What are the SYNC 4 navigation options?
Which SYNC Navigation map version do I have? 
What SYNC version do I have in my vehicle?

*Don't drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear.  Not all features are compatible with all phones.

**Lincoln Connect®, the Lincoln Way® app, and complimentary Connected Service are required for remote features (see Lincoln Way Terms for details). Connected Service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected Service excludes Wi-Fi® hotspot.

†Services require SYNC®4 or newer, activation through Lincoln Way® app (subject to Lincoln Way Terms), modem activation, and a Connected Navigation Service Plan. Equipped vehicles come with either a 90-day or up to 3-year Connected Navigation trial from new vehicle warranty start date, after which purchase is required. Connected Services and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features.