Can I get help in an accident using the Lincoln Way®* App?

If you are involved in an accident, Collision Assistance is available using the Lincoln Way App.

To utilize Collision Assistance from the App, you must:


  • If you are experiencing an emergency, call 911.
  • Collision Assistance is only available in the United States.

Getting Help After an Accident

  1. Ensure you are in a safe location.
  2. Open the Lincoln Way App.
  3. Navigate to the Service screen.
  4. Tap Collision Assistance.
  5. Select one of the following:
    • Find Collision Center & Towing
      • Locate a Lincoln Certified Collision Center
      • Schedule Towing Service
    • Get Rental & More: Contact a rental company, rideshare apps, or call someone from your contacts.

If you need additional assistance, contact a Concierge or Roadside Assistance**.

Additional Information

Contact Roadside Assistance

*The Lincoln Way App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.

**Roadside Assistance is included for certain owners and available to everyone for a per-service fee. Lincoln reserves the right to change program details without obligations.