What do I do if I am having Phone As A Key™1 setup issues after reinstalling the Lincoln Way2 App?

  1. Ensure your vehicle is parked in an open space and the engine is on.
  2. Check your smartphone's Bluetooth3 Settings for any Phone As A Key pairings.
    • If your phone is paired, this will show as the last 5 digits of your VIN and the vehicle's model name.
  3. If your phone is paired, manually delete the pairing.
  4. Perform a Phone As A Key Reset.
  5. Setup Phone As A Key.

Additional Topics

What is Phone As A Key?
What do I do if I am having trouble with Phone As A Key?


1Available on select vehicles. Requires feature activation. Not compatible with all smartphones.

2FordPass, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.

3The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.