How do I transfer my phonebook to SYNC?
The phonebook transfer process varies, depending on your vehicle model and year. Once you transfer contacts from your device's contact list to SYNC®*, you can use voice commands to make a phone call.
Important:
- The vehicle must be parked and running in a safe and open location (e.g., free of overhead foliage, ceilings, etc.).
- You can download up to 2,000 entries. This process can take a few minutes, depending on the number of your contacts.
Transferring Contacts to SYNC
Refer to the table below for instructions based on the model and year of your vehicle.
Included Vehicles | Phonebook Download Instructions |
2025 model-year vehicles equipped with Digital Experience |
|
All 2017 model year and newer vehicles equipped with SYNC |
Notes:
|
Most 2016 model year and older vehicles |
Note: If automatic phonebook downloading is enabled, each time you pair the device, SYNC will copy any changes to your phonebook. |
If you need further assistance, see your vehicle's Owner's Manual.
Additional Information
Why am I unable to download my phonebook to SYNC?
*Don't drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.