How do I contact a Lincoln Way®* Concierge?

Lincoln's team of experts are available to answer any Lincoln Way or Lincoln Access Rewards questions you may have.

Use the methods below to contact a Lincoln Way Concierge.


Call 1-800-521-4140.

Lincoln Owner Support Site

Visit the Lincoln Owner Support site and click the LIVE CHAT button in the bottom right of the screen.

Lincoln Way App

Using the Lincoln Way App, follow these steps:

  1. Log in to the App.
  2. Select Account.
  3. Tap Help.
  4. Select your preferred contact method:
    • Chat
    • Call

Additional Information

What is the Lincoln Way App?

*The Lincoln Way App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.