Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣Fraud
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
SEARCH INVENTORY
*At participating dealers only.
*Complimentary Lincoln Pickup & Delivery service is available for 2017 model-year and newer Lincoln vehicles with the 4-year/50,000-mile New Vehicle Limited Warranty. Owners of 2016 and prior model-year vehicles may arrange for the service at a cost. Mileage limitations may apply.
LUXURY THAT SERVES MORE THAN ITSELF
Available at participating Lincoln Black Label Dealers only.
*Available at Lincoln EV-certified dealers only.
Preproduction model shown with aftermarket accessory 20-inch bright machined aluminum wheel with Dark Tarnish finish.
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