Support>Lincoln Way App>Phone As A Key>Phone As A Key Valet Mode

How do I manage Valet Mode with Phone As A Key?

You can enable, disable, and provide your temporary valet passcode using your SYNC®* or Lincoln Digital Experience** screen. Use the steps below for more information.

Note: This temporary code is valid as long as your vehicle remains in Valet Mode. Once the mode is exited, the passcode is voided, returning your vehicle to its normal operation.

Valet Mode Requirements

To use Valet Mode with Phone As A Key†, you must meet the requirements below:

Using Valet Mode with Phone As A Key 

Select one of the options below for steps on how to turn on, turn off, or provide your passcode to a valet attendant. 

Turning on Valet Mode with a Phone As A Key Device

  1. Select your Vehicle image on the vehicle screen.
  2. Press Controls.
  3. Select Valet Mode.

    Note: Your vehicle will check for either a key fob or a Phone As A Key device.
    • If a Phone As A Key device is found, it will generate and send the temporary valet code to that device via Bluetooth®Wireless Technology.
    • If a key fob is found, you will be instructed to create a four-digit Personal Identification Number (PIN). Once entered, press Done. 

Valet Mode is now enabled, and the temporary valet passcode will remain on the screen for the current ignition cycle. 

Turning on Valet Mode with a Backup Start Passcode

  1. Select your Vehicle image on the vehicle screen.
  2. Press Controls.
  3. Select Valet Mode.

    Note: Your vehicle will check for either a key fob or a Phone As A Key device.
    • If a key fob is found, you will be instructed to create a four-digit Personal Identification Number (PIN). Once entered, press Done. 
    • If no Phone As A Key device is found, you will be prompted to enter your Backup Start Passcode. 

Once your Backup Start Passcode is confirmed, a temporary passcode will display on the vehicle screen with instructions on how to use it.

Note: The temporary passcode for the current ignition cycle will remain displayed on your screen.

Providing Your Passcode to Valet

Inform your valet attendant to do the following:

  1. Enter the first five digits of the temporary code on the door keypad to unlock the vehicle.
  2. Type the passcode on the screen.

    Note: Once the full 8-digit passcode is entered, the vehicle screen will display that the password was accepted.
     
  3. Press the brake and Push to Start button to start the vehicle.

Important: If you provide your key fob to the valet attendant, advise them to avoid pressing the Exit Valet Mode button. If selected, the passcode will become void, and your vehicle screen will return to its normal functionality. 

Turning off Valet Mode

To disable valet mode, press Exit Valet Mode on the screen.

  • If a Phone As A Key device is detected, Valet Mode will be disabled.
  • If the system does not detect a valid Phone As A Key, it will prompt them to enter their Backup Start Passcode. Once validated, Valet Mode will be disabled.

If you need further assistance, contact a Lincoln Way Client Experience Manager by selecting Account > Help in your app or calling us at 1-844-324-2330.

Additional Information

How do I set up Phone As A Key? 
How to make a backup passcode?

*Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible.  Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

**Some Lincoln Digital Experience features require a Connected Services plan. Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

†Available on select vehicles. Requires feature activation. Not compatible with all mobile phones.

††Lincoln Way® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. 

‡Lincoln Connect®, the Lincoln Way® App., and complimentary Connected Services are required for remote features (See Lincoln Way Terms for details). Connected services and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi® hotspot.