Support>SYNC>SYNC Updates>How do I get the latest navigation map updates for my SYNC system?

How do I get the latest navigation map updates for my SYNC®* system?

Based on your SYNC generation, you may receive updates automatically, or you must request them online.

Keeping your SYNC maps updated improves accuracy and helps you find more efficient routes, saving time and money.

The steps to ensure your SYNC map has the most recent update are below.

Identifying Your Vehicle's SYNC Generation

There are two resources to help you identify your vehicle's SYNC generation:

  • The SYNC and Navigation Updates page allows you to enter your Vehicle Identification Number (VIN) and select Check for update, or select Login and use your Lincoln credentials. Your current SYNC generation will appear on the right-hand side of the page.
  • The SYNC Visual Reference Guide has example images of each generation of SYNC Lincoln has offered.

Updating Your SYNC Navigation Map

Select your SYNC generation from the list below to learn how to update your SYNC navigation:

SYNC 4

You will automatically receive map updates through software updates during your free trial and subscribed service periods**.

Full map updates occur once per year. Updates for the radius you drive most often occur quarterly.

You can extend your subscription at Lincoln.com/connectedservices.

If you need further assistance, contact Lincoln Concierge at 1-800-521-4140, or by selecting Live Chat at the bottom right of lincoln.com/support.

SYNC 3

To update your navigation maps in a vehicle with SYNC 3 with a USB or digital download:

  1. Go to the SYNC and Navigation Updates page, and enter your Vehicle Identification Number (VIN).
  2. Select Check for update.

  3. Update SYNC to the most current version if "SYNC Update Available" is displayed under "SYNC Updates".

    Note: If your Navigation is up-to-date, you will see a green checkmark and a message stating that an update is not available.

  4. Choose Check for Map Updates under Navigation Updates.
  5. Select Get Started. You will be taken to the Ford Navigation Store.
  6. Enter your VIN, and select Check Available Updates. 
  7. Select an update method (USB drive or digital download).
  8. Follow the installation instructions.

If you have additional questions, contact customer support at 1-866-462-8837.

SYNC with Voice-Activated Navigation, SYNC with MyLincoln Touch®, SYNC with Navigation "P", SYNC Gen 1.1, and SYNC Gen 1

To request an SD card to update your navigation maps in a vehicle with a SYNC generation prior to SYNC 3:

  1. Go to the SYNC and Navigation Updates page, and enter your Vehicle Identification Number (VIN).
  2. Update SYNC to the most current version if "SYNC Update Available" is displayed under "SYNC Updates".

  3. Select Check for update.

    Note: If your SYNC Navigation is up-to-date, you will see a green checkmark and a message stating that an update is not available.

  4. Visit the Lincoln Navigation Store.
  5. Enter your vehicle year and model in the search bar.
  6. Choose from the SD card options and select Add to Cart.
  7. Complete the checkout process. The map update will be mailed to you.

Check out the Lincoln Navigation Frequently Asked Questions page for more information. 

If you have additional questions, contact customer support at 1-866-462-8837.

Additional Information

What are the SYNC 4 navigation options?
Which SYNC Navigation map version do I have? 
What SYNC version do I have in my vehicle?

*Don't drive while distracted. Use voice-operated systems when possible; don't use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

**Connected Navigation: Navigation services require SYNC 4 and Lincoln Way Connect (optional on select vehicles), complimentary Connected Service, and the Lincoln Way App (see Lincoln Way Terms and Conditions for details). Eligible vehicles receive a complimentary 90-day trial of navigation services that begins on the new vehicle warranty start date. Customers must unlock the navigation service trial by activating the eligible vehicle with a Lincoln Way member account. If not subscribed by the end of the complimentary period, the navigation service will terminate. Connected Service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features.

**Connected Built-In Navigation: Navigation services require SYNC 4 and Lincoln Way Connect (optional on select vehicles), Complimentary Connected service, and the Lincoln Way App (see Lincoln Way Terms and Conditions for details). Eligible vehicles receive a complimentary 3‐year trial of navigation services that begins on the new vehicle warranty start date. Customers must unlock the navigation service trial by activating the eligible vehicle with a Lincoln Way member account. If not subscribed by the end of the complimentary period, the connected navigation service will terminate, and the system will revert to embedded offline navigation. Connected Service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features.